Kanuku Suites

The Kanuku Suites provides limited service accommodations for mostly work related guests. I stayed here for the better part of a week. I personally found the amenities and services on the website misleading. Employees are helpful and kind but require more hospitality training. The Angel Restaurant looks like a "Bottom House" restaurant and requires serious upgrading in every department. The complimentary breakfast is pathetic. I also get the feeling there is a master servant relationship between owner and staff. Is there enough value for the price of the room. Unequivocally No. Would I come back here. Not likely.

HOTEL SHOULD ME CALL A MOTEL GOOD FOR A ONE DAY STAY..ARRIVED ON 8/6/23.LATE NIGHT JUST WANTED TO SHOWER AND GO TO BED WAKING UP NEXT MORNING DISCOVER DIRTY PILLOW SWEAT STAINS AND LIKE PEOPLE DRIBBLE ON PILLOW SHEET DIRTY STAINS ON SHEET.CARPET SMELL MOLDY BATH ROOM DAMP ..A/C NOT WORKING A LITTLE STAND UP FAN IN THE CORNER..TOLD THE MANAGER ABOUT CONDITION WAS TRANSFER TO A ROOM BELOW ON DAY TWO DOWN STAIRS I GOT UP TO A COCKROACH ON MY ARM.I JUST HAD ABOUT ENOUGH WITH THIS HOTEL (SHOULD BE MOTEL)..I ASK THE MANAGER FOR A THREE OR A FOUR DAY REFUND SO I CAN GO TO A REAL HOTEL TO NO AVAIL SHE REFUSE ..WHEN I GO OUT I DREAD COMING BACK TO THIS PLACE..O BEFORE I FORGOT .NO SAFE DEPOSIT BOX TO KEEP YOUR VALUABLE OR PASSPORT..NO PHONE SERVICE IN OR OUT TO MAKE OR RECEIVE CALL..NO WI-FI SERVICE..COULD NOT COMPLAIN TO JET BLUE ..RESTUARANT BREAKFAST WAS TERRIBLE..NO LUNCH MENU NO DINNER MENU..THE MANAGER DONT..THIS PLACE HAVE A CLUE ON MAKING DECISION OR MAKING THE RIGHT PHONE CALLS TO MAKE GUEST FEEL WELCOME AND AT HOME..THIS PLACE SUCK FOR A HOTEL..IT SHOULD BE SHUTDOWN AND GET RID OF STAFF AND MANAGEMENT AND START NEW AND TRAIN STAFF AND MANAGEMENT ABOUT SPEAKING TO CUSTOMERS WITH COURTESY AND RESPECT TONE OF VOICE ETC ETC..PLEASE DONOT GO TO THIS HOTEL (MOTEL)''