Hôtel Le Provence

The pool area is nice and the rooms are clean although quite small. The one thing about this hotel that is unacceptable is the rudeness of the staff. I have never experienced such awful treatment as a guest anywhere before. We stayed here a large group and everyone of us was made to feel unwelcome and the staff were the most unhelpful. We booked for 3 nights and after night 1 they tried to kick us out of the hotel because they had double booked our room. They then told us they had sorted their mix up and we were allowed to stay. We checked out of our room at 11am and had a taxi booked at 4pm to take us from the hotel to the airport. There is a toilet in the lobby area which I politely asked to use, I was told I was not allowed to go to the toilet as the hotel is closed (it was not there were still guests there) and the way I which I was told no was in a very threatening and intimidating way. It felt like I was about to be physically thrown our of the hotel. I had an 8 month baby with me and this was really upsetting. I would never stay on the hotel again and would strongly advise against it. Its the rudest staff I ever come across.

Awful hotel, and staff were even worse! I’ll start with some positives, the pool and pool area was nice. Now for the negatives: - Staff are rude, ignorant and frustrating. - Rooms had no fridges to store any food. - We stayed in a room that smelt horrific, had mould in multiple places around the room. Had to cancel and stay somewhere else. - Overpriced massage, 4 of us all had a 30minute massage, she left after 1hr45min after all of us getting about 20-25mins. It was about €60 each for less than 30minutes! We have been trying for weeks to get a refund for the room that was awful. They refuse to acknowledge it to us or Edreams. We had to stay elsewhere. We would never stay there again, and would encourage others to think twice.

Parfait ! De passage dans la région pour une nuit j’ai fait une halte dans cet hôtel charmant. La chambre ( petite ) mais suffisante pour une personne . Il ne manquait rien ! Très propre La literie parfaite Le personnel est très sympathique et arrangeant . Le petit déjeuner très correct .

Nous remercions L hotel de Provence notre hotel coup de cœur 😍 depuis bientôt 3 années Un grand remerciement à notre réceptionniste magali toujours avec le sourire d une gentillesse ainsi qu aux femmes de ménage toujours à notre écoute pour que nous manquons de rien pendant notre sejour Magnifique chambre toujours propre super lit oreiller Magnifique salle de bain et le plus la climatisation Une magnifique piscine détente absolue aux beaux jours Des magnifiques ballades à pied A bientôt Jennifer et Thierry

Venus passer 2 nuits pour un mariage à Gemenos, nous avions choisi ce petit hôtel un peu par défaut et nous avons été agréablement surpris ! Excellent accueil, chambre confortable (la nôtre avait la clim), petit déjeuner très complet avec cakes et quiche maison, et espace piscine vraiment agréable. Le tout pour un prix très abordable (mais nous avions réservé en mai). A savoir (nous l'avons découvert un peu tard) : si l'hôtel n'a pas de restaurant, il propose un service traiteur livré sur place, à des prix très abordables.