Alpenhotel Laurin

Beautiful location (fantastic view) Peace and quiet Good half board Great wifi Summer card as a gift Clean room Lots of recreational opportunities

The property looks much better in ******* photos than it feels in person. Rooms have been renovated but lack basic amenities for comfort. As someone who travels frequently for work, the checkout experience was very disappointing. The receptionist was curt and confrontational about their cash-only policy for extras under 50 euros. This wasn't mentioned at check-in / booking and makes very little sense for ******* customers who may have pre-paid their room. Having traveled through multiple countries, I didn't have cash available, and while this initially seemed to be a major problem, the charge was eventually processed by card after the receptionist lectured me about traveling without cash. The whole situation felt unnecessarily confrontational and put a dampener on my last day. I don't usually write reviews since most places offer great service with helpful staff. For a relaxing Alpine experience, I'd suggest looking elsewhere until they provide their front line staff with some better training. The great thing about the alps is you're not short of choice and the majority of places have helpful friendly staff.

Wonderful family stay over Christmas 2024. Service was excellent every day, our waitress worked very hard to make sure our children were well fed every evening. The rooms were traditional, spacious with plenty of storage, warm and cosy. We had a stunning view of the mountains. The pool was an added delight!

We had a wonderfull stay at the hotel. The rooms were perfect, nice balcony, good and firm beds and a practical bathroom. The food was great, lots to chose in the morning and a 5 course dinner with an meat, fish and vegetarian option. The wellness was great and the staff was really friendly. Besides we had terrific weather for skiing.

Hotel is lovely, location is perfect but some staff members and petty rules let it down, will definitely come back if there's a change of ownership. Waiter behind the bar and the lady serving us at breakfast and dinner were lovely, but the rest were miserable and lacked manners. I got the impression they are overworked and underappreciated. Water is charged at €3.50 for TAP water, apart from at breakfast when it's free, but you have to guess/wait to be told off before you know this. You're not allowed to sit at the hotel owner's table at the bar, but it's not reserved and there is no sign, so you have to wait to be told off You aren't allowed to bring ANY skiwear through reception or near the dining room, but the door to the ski room is jammed and stiff and there is a block of slippery ice with no grit to slip on There are no slippers or dressing gowns so remember your flip flops or you'll be going down to the spa barefoot The wine list is all in German, in fact everything is in German so you'll be ordering blind. No water glasses or bottles in the room, threatening notice in the room about bringing your own food or drink back. The salad bar is very very limited The food is nice, vegetarian options lack thought, could do with fewer, better courses. The decor is amazing, especially the fireplace and bar area, good spa with plenty of beds and facilities The views are incredible, the location is amazing for skiing. Owner clearly has an issue with water consumption, strange considering it's in the Alps?

A wonderful hotel ,great staff ,superb facilities . Pretty much faultless in all aspects .The rooms were superb ,the health centre excellent . Bikers are made most welcome with drying rooms available for wet clothing The location is spectacular, and only metres from the mountain top bike museum