Belle Aire Motel - Downtown Convention Center - Gatlinburg

It was very good location but, as far as you can tell by the pictures it is very low end, and subpar to say the least. It is ran by Indian people and they are not taking very good care of things. The breakfast was not what I thought it would be. I got up at 9:00 to go and get something to eat and there was nothing to eat so I had to go and get something at one of the local restaurants. The room service is real slow at doing things and cleaning the rooms, and I only seen one person clean all the rooms. There is no swimng pool either because it looks like they have filled it in with dirt, and you can see it is all grownup and nasty. I would not recommend to stay here. I paid $159 for 2 nights, and overall I was not very satisfied with this stay.

The room was very rundown no toilet paper no tissues dirty and broken furniture and bathtub and toilet

Clean, mostly quiet place. Decor is a bit dated. Location is great. We were able to walk around town with ease.

The icing on the cake is that the door code kept getting erased so we would get locked out of our room. After the ball drop we got back to the hotel and every single guest had gotten locked out of their room. Overall it was exactly what we needed at the time. We weren’t staying in the room the whole time so it didn’t have to be 5-star. It definitely needs some tlc but for an older motel, it wasn’t terrible.

Good location. The property is old . The microwave was dirty . Had to ask for toilet paper . The light just outside the bathroom didn’t work so dark in room. Very limited counter space . There was a roach bug in the bathroom.

Security breach at hotel. Locked out of our room for over an hour. No front desk assistance. Every room in hotel was locked out. Had to call number left on office door. Major disaster. Felt very unsafe rest of stay.

This was the worst place I have ever been to. The pictures are not what you get! We walked into our and walked right back out and went to another place. For Gatlinburg to let them stay open is beyond me.

Only thing we liked was well...Nothing. It was in no way wirth the $200 a night we were charged. We arrived around 1 pm and inquired about early checkin. Yes room was ready but clerk want an additional $25 to check us in. For $200 you expect a large room not just barely bigger than the King Size Bed. The electronic door locks took us 5 attemps to get it to lock do we could leave the room. So 0 stars for security and safety. Then the topper was when a roach literally crawled upon my pillow. I would share a picture of him but i was so discussed that he was immediately killed and flushed without thinking. Bathroom was nasty. Not sure what the brown liquid was running down Bathroom door. The tub was not much bigger than a RV has. If it had not been 10 pm at night and we would have lost $200 we would have packed ip and went to another hotel. Do yourself a favor mark this one as a No Tell Hotel. Roach Invested Dump and keep searching. It is not worth $25 much less the $200 we paid. This is by far the worst place we have ever stayed in. Shame on the ownership and shame on ******* for not vetting their listings better. I would hope ownership would be ashamed enough to offer a full refund. Sincerely The Oquinns of VA

Price was way overrated for the motel. Commode seat was broken and it pinched you when you sat down. The bathroom lights were not working properly and the switchplate was broken. The bed was comfortable.