Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

A great option if members of your party are interested in the National Park. Located only six minutes from the Sugarlands Visitor Center. Hotel was clean and had several close dining options. The provided breakfast was adequate. Parking was somewhat limited for the number of guests at the hotel. Room door was finicky and had to be turned just right to get it to open. Toilet handle was also finicky and had to be held a long time for the toilet to flush. Otherwise, the room was pleasant and of good value.

The bottom of the jetted tub was chipped so we didn’t even use. The bathtub fixtures were in need of replacing & there was green around the drain. The towel rack had rust on it & the mirror above the sink is in the beginning stages of peeling. Very disappointed.

People smoke even though there are no smoking signs all over. Breakfast area is very small, no eggs for breakfast. The elevator could be renovated. My bed was not made up daily.

We were greeted with a horrendous odor as soon as we opened the door. Everything smelled wet and moldy. The fireplace wasn't functional and the toilet didn't flush. We immediately left and found another hotel. The staff was excellent to deal with. He immediately reversed our charges. It appeared as though this was common for him to deal with.

Floors were dirty, jacuzzi tub didnt work, room smelled of gas and water pressure left bruises from being so hard. Only good part about the room was the location, and got to see a LOT of bear activity. The owners of this hotel need to do some major revamping and hire more or better house keepers that actually clean the rooms between stays. Very disappointing for a Wyndam owned property.

We booked this because it slept 5 and had an indoor pool. The pool was out of service the entire stay. The 5 of us where supposed to share 1 queen and 1 king bed. We were 1 couple, two adult sisters and 1 of their adult sons . They had no couches or roll away cots. So 1 of our party had to bunk on the floor. Not cool.

Rented this suite with the jetted tub, tub didn't work only option for different room was a downgrade wasn't giving a discount was told I would receive a call from the manager which I never did and also holes in the walls, I honestly didn't have high expectations for the property but for the price I at least expected the bare minimum which I didn't receive. Both of the front desk attendee were very nice and tried to help me out but to no suprise no reply from management.

You need to upgrade bathroom floors. The fireplace never did work. Very few and very dim lights in room. The shower water was luke warm. Sorry about review, but being honest.

This property is absolutely disgusting. Our view was of a debilitated pool 1/2 full of green slimy water, trash floating, broken chairs, ect. It was the only window and the only view. The room itself was satisfactory as far as cleanliness. The fireplace didn't work, the hot tub leaked water, room smelt musty, the extra lock for the door was loose and was about to fall off-not secure. The grounds were filthy, the outside maintenance was awful. I would not recommend. We shortened our stay and stayed at a much nicer place in Pigeon Forge for $50 cheaper a night. Don't stay here. You work too hard for your money to use it on this place.