Hotéis perto de Pal＇s Bar & Grill, Gantt

We stayed here last weekend. I can't say enough about our experience. The hotel was extremely clean, as was our room. Every member of the staff was kind and attentive. I'd like to specifically mention how courteous, wonderful and accommodating Lanita was. She is a ray of sunshine and went above and beyond for us and every other person she encountered. It was great to walk everywhere and leave the car parked while we were there. The location is perfect and the hotel is a great value. We will be back!!

We were in town for a funeral and needed a comfortable hotel for one night. I chose this hotel because it looked newer than others in the area and the pictures of the suites looked bright and roomy and they had a sitting area and a couch. It was a great choice and the room rate was very reasonable . The room seemed brand new and was perfect. The king bed was comfortable. There was an area you could hang out downstairs near the lobby in addition to a relaxing area outside with a firepit and cushiony chairs. This was just outside the pool area. Their employees were all super friendly especially Becky who was always smiling. She was very helpful due to the fact that after returning home to Florida we discovered that my wife's favorite pajamas had been left hanging on the back of the bathroom door. I called Becky and she checked lost and found and luckily they were there. Becky researched the procedure we would need to use to get them back and we should get them any day now. If I ever had to stay in this area again I would surely stay here again.

The hotel is located in the golf course area and is also close to the high-speed exit, about 2 km. The hotel is atmospheric and has a good free buffet. I booked a suite. There is a large living room outside, with a dining table, sofa, bathroom between the living room and the bedroom, and a simple kitchen (microwave, refrigerator, coffee, pool). The hotel is clean and free parking, highly recommended.

We sent photos of the stopped up toilet, which overflowed raw sewage in the bathroom to Bestwestern corporate. They ignored our email, not even an acknowledgement. Shortly after check-in the toilet malfunctioned. The general manager plunged it out herself. We went out and after we returned the toilet overflowed raw sewage unto the bathroom floor. We called the front desk and spoke with Ariel who would not address the problem and instead required that we plunge the toilet ourselves. Ariel refused our requests to move to another room saying that we had occupied the room too long. We had checked in hours earlier for one night. We called the corporate office but there was no follow up as promised. Bestwestern corporate said they could not force the hotel to change our room. They and the hotel staff member left us in the sewage room all night waiting for help that never came. In the morning, we requested to speak with the owner who was present on the premises, but the general manager declined stating that the owner does not speak to or interact with customers. The general manager stated that the reason our room was not changed when the toilet overflowed is because all they had available was a suite, which would have been an upgrade. We were never given the option to pay for an upgrade. The general manager continued that moving our room ”would have been money out of his (the owner's) pocket.” So they decided to leave us in a raw sewage room rather than ask us to pay - which would have been terrible in itself.  In the morning,  no one apologized or said anything to us. We were simply given a bill to pay for the indignity we suffered. We had to initiate a conversation with the general manager whose response was lackluster at best. This experience has taught us that while the hotels are independently owned, Bestwestern corporate takes a hands off approach and does not hold the owners to any standard of care for customers. Even though Bestwestern corporate knew the toilet overflowed raw sewage and we were without the use of the toilet all night, they did nothing but call the hotel and report our concern. Bestwestern corporate did NOTHING to help us. We do not believe that any other hotel brand would have treated us so horribly or with such indifference. At Bestwestern,  our health, safety, and well-being were of no concern, despite all the rhetoric about cleanliness during COVID-19.  We regret choosing Bestwestern. 

Hotel isnt worth da money👌because dey dnt even have mirowaves in it you have to literally request it❗❗❗besides all dis dam money for dese rooms and you have to pay for breakfast smh $15 a person ain't no way when you can go to fa golf resorts on verdae and spend less and get free breakfast and swimming area in or out side❗❗and you can barley sleep for da damm house keepers are aggy dey comes to your room way before check out tyme and a right after da tyme has come to check out❗nowww da beds are very comfy and floors be half away clean da house keepers should take more tyme cleaning dese rooms but location was a plus and quiteness was a plus to❗to be honest all folks is paying for is da name HILTON dats it❗anything over hundred dollars should include microwave,refrigerator,breakfast and etc and i know you get wat you put in❗im really disappointed at dis hotel and wouldnt recommend it to no one to be honest❗

I originally booked a nearby budget hotel/motel that turned out to be a complete disaster. For only a few more dollars per night, I moved to the Best Western Plus Greenville, but it felt like I had discovered the Ritz-Carlton Greenville! I don't know when this hotel was built, but it certainly looked almost brand new. It was clean and beautifully decorated. And the walk-in shower -- well, I could've spent a couple of hours in there! Staying here redeemed the rest of my vacation in Greenville! Thanks!

We stayed here over the July 4th weekend. The hotel is in a great location and within walking distance to most downtown Greenville attractions. It is also co-located with a Residence Inn and was very busy, though the bustle generally didn't affect the service. When we arrived (after the scheduled check-in time of 4pm) our room wasn't ready, but the front desk (a Mr. Randolph) handled the delay professionally and refunded our parking due to the inconvenience. Once we checked in, the room was huge and very well appointed. The only downside to the stay involved the evening valet parking attendant who took 20-30 minutes to get our car despite there only being 2-3 retrieving cars and no guests checking in at the time. (In contrast the morning valet attendant was very quick, less than 5 minutes both times.) Although we didn't say anything, we heard from other guests that they had complained to the hotel management about the valet, and evidently the criticism had come back to him since he was surly when he brought our car and even surlier when we returned it late that evening. Apparently, he also decided to exact some petty revenge (or was absurdly careless) against us (and maybe against other guests who had complained) because the next morning, our bottle of hand sanitizer had mysteriously spilled all over the door console despite having the cap screwed on tightly the night before. Because the valet attendants are contractors rather than employees, there is little the hotel can do about them, but future guests should be forewarned. Otherwise, the hotel itself is great, and we will make this our go-to hotel for future trips to Greenville.