Park Hyatt Changbaishan

It was my first time staying at Park Hyatt Changbaishan, and I couldn’t be happier with the experience. The butler service was truly exceptional, and a special shoutout to Romy, who went above and beyond to make our stay memorable. She was incredibly caring and thoughtful, helping us arrange transport and even assisting with sending a parcel back to Malaysia. We were here for a birthday celebration, and she surprised us with a free room upgrade, which made the trip even more special. The food at the hotel was delicious and comforting, though we do hope for more variety in the future. The breathtaking views and the overall experience were perfect, and we can’t wait to return for another stay. One suggestion for improvement: it would be great if there were a map to make the area more tourist-friendly. There are many shops around the hotel, but we didn’t realize this until after skiing. A guide would make exploring the area much easier for guests. Thank you for an unforgettable stay!

I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation. The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand. The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable. Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes. Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!

good good

年後錯峯出行，帶孩子長白山萬達國際度假區滑雪，選擇柏悦果然沒錯，提前電話確認接送機和房間要求，入住手續很快，也按備註給了主樓的房間，畢竟滑雪屋就在主樓，出行方便多了。 房間大，可以把滑雪服等裝備放門口的長椅上，大床加床後也不擁擠，衞生間也夠大，住4晚，阿姨補貨打掃很及時，前台JayLin和王棟熱情周到，續住送水果，延遲退房到送機時間，雖然長白山柏悦已經有10多年，總體維護的不錯，可以看出當年的設計裝修還是很考究的。 早餐品種不多，勝在食材新鮮精緻，班尼迪克蛋，生滾粥，煎餅等都是現場製作，午餐晚餐滑累了不想出酒店在悦廳吃也是不錯的選擇。 滑雪屋人少服務好，寄存櫃佈局合理，穿戴好裝備出門有柏悦專屬滑道做纜車也方便。 萬達滑雪場客流量還是挺大的，柏悦的位置很私密，可以避人流，總體舒適愜意，沿着酒店別墅區轉悠有種雪中森林徒步的感覺，明年再來～

長白山柏悦酒店無疑是我近期入住體驗中最令人難忘的一家酒店。從踏入酒店的那一刻起，就被其獨特的氛圍所吸引。酒店的設計將現代奢華與自然元素完美融合，整體裝潢簡約大氣又不失細節，很有靜謐的氛圍，讓人瞬間感受到度假隱居的寧靜。以及酒店特色的泳池和户外泡池也佈局十分合理，住在主樓穿個拖鞋坐電梯下樓5min就能走到，而且基本碰不上其他住店客人，簡直就是i人天堂。 房間的佈置同樣令人驚艷，寬敞的空間、舒適的床品以及高品質的設施，無一不體現出酒店的用心。最讓我印象深刻的是房間的陽台，清晨拉開窗簾，長白山的日出美景彷彿觸手可及，讓人心曠神怡。 酒店的服務更是無可挑剔。每一位工作人員都面帶微笑，熱情周到。尤其是前台Cecelia和禮賓部的小磊🥹🥹！！！Cecelia從入住時的細緻介紹到離店時的貼心送別，以及禮賓部的小磊，入住這幾天大大小小的出行以及遊玩都是他幫忙安排的，很輕鬆地玩遍了附近的娛樂項目，讓人感受到賓至如歸的温暖。 餐飲方面，酒店的餐廳同樣令人驚喜。早餐種類豐富，既有中式傳統美食，也有西式經典菜餚，食材新鮮，口味一流。特別推薦他們的本地特色菜，將長白山地區的風味與現代烹飪技藝結合，每一道菜都讓人回味無窮。悦廳的中餐也十分不錯，雖然價格比鎮上的東北菜館貴了點但是勝在出品十分在線，很正宗很好吃的東北菜，餐廳的氛圍十分優雅浪漫，坐在大落地窗邊看着窗外的雪景搭配精緻的菜品，堪稱一場味覺與視覺的雙重盛宴。 總之，長白山柏悦酒店無論是服務、裝潢還是餐飲，都達到了極高的水準，是一次無可挑剔的入住體驗。如果你計劃來長白山旅行，這裏絕對是你的不二之選！！真的十分推薦年輕人出行！！！！

之前看到網上有些負面評價，入住前還是有點忐忑的，但住兩晚後感受非常好，所有的工作人員都很熱情。並且在我航班取消，改簽後導致旅拍時間不夠的情況下，積極幫我解決，特地等我拍完給我們安排了一輛商務車送去機場（原計劃是更早的時間統一坐大巴），特別感謝Joy Gloria兩日的服務，剛入住就給我介紹酒店的活動，在柏悦的兩日充實且愉快，下次會再次入住