HOTEL LiVEMAX Hakataekimae

We stayed for one night. It was the worst we ever experienced in Japan! The price of our double room (11m2) price was exceptionally high, approx US$260, probably it was last day of the red leaves season. I WILL NEVER STAY IN THIS HOTEL AGAIN OR ANY OTHER LIVEMAX HOTELS IN JAPAN Trip.com didn’t have any non-smoking room and so I booked a smoking but requested for a non-smoking. There was never a reply. On arrival in late afternoon and knowing that the hotel wasn’t full house (its website was selling rooms at half price), I asked if I could have a non-smoking. The reply on negative and I was told I never requested! The manager said I could pay US$30 to have a non-smoking and refused to change it for free. The corridor of my floor was grim and awfully smelly. No surprise, my room stunk! There was no bottled water, no tea or even instant coffee. No safe. No chair but a plastic stool. The desk was worn out. The coffee table had one leg broken. Surprisingly there was a big microwave. Not sure what it was for as the room was not equipped with any cutleries and plenty of restaurants around. The bed was tiny 1.2m for 2 persons, and no duvet cover but a sheet under a not sure if it was clean duvet. The mattress was terrible, noisy and wobbly when one turned. We had a sleepless night! The bathroom was fine. However the towels were worn, and the joint to hair dryer handle was loosen and we needed to hold the hot surface of the dryer! The only good thing about this hotel was the location. But, Hakata was very centralised and lot of hotels were near the train station anyway.

Nice location with 8 minutes walk to Hakata station. Please note that bed size is not that 'big'

Good location Just 3-5 min walk to Canal city

The hotel is 10 minutes away from Hakata Station, and there is a 24-hour convenience store nearby, which is very convenient. The hotel staff has a bad attitude and is unfriendly; the room is very dirty, the air conditioner, bedside, microwave and countertop are all covered in dust😤There is also garbage left behind by the previous guest😢

Staff at nightshift was not really polite. We did not really enjoy to stay

It was great experience there to stay with hotel livemax Hakataekimae. They keep your luggage safely if you have visit around even your stay already finish so it helps a lot. I hope in future I will stay always with livemax because there survive is great. I have one suggestion please change checkin time because 3 pm too late if someone fly from other cities or country. It should be from 9 am.