Awaumi Fujikawaguchiko Resort

We stayed in the hotel for two nights and had already informed the receptionist when we checked in that two friends would come visit on the next day where they stayed in another hotel closer to FujiQ. When our friends came, one of their staff blocked our way and accusing us that we had more people staying than we booked in an unfriendly, rude and arrogant manner as if he was a cop and caught us did something bad. We explained to him in both English and Japanese translation that our friends were just here visiting. We showed him their other hotel booking confirmation but he said no guests were allowed to come visit in any hotel and this is their some Japan hotels authority’s rule! We asked him proof of such rules which of course there isn’t any. No proper apologies and poor attitude remains from that staff. Very bad experience with the staff here. Other than that, the hotel property and facilities were great.

good quality

河口湖站坐紅線巴士一站180日元，到役場入口站下車 車站有羅森。然後步行可到。或者坐兩站，會經過一個大超市，也可以買食品飲料及日用品。度假村很新 一棟棟單獨的房子，餐廳是玻璃開放式的。 房間很寬敞 可以住4-5人 有床➕榻榻米。有廚具，可以自己做飯很方便。位置挺好，安靜。天氣好的時候可以看見富士山。

環境和地理位置都很好，附近有很多吃的和便利商店。但我入住時，使用桑拿房時遇到電線短路，在桑拿房遇上停電，是很不好的經歷，嚇得我們衣服都沒穿就衝了出去。

非常好的朋友聚會場所

開幕沒多久所以環境非常乾淨整潔，員工的英文不太好，但也會非常盡力熱情的協助幫忙，下次可以再試試其他房型，地點位置都相當的方便