Usuário convidado
24 de setembro de 2021
I was a little worried at first, this is such a big hotel and we had been staying at smaller ones during our 5 week touring holiday of Germany. I thought that the service and food could not possibly be as good as the smaller guest houses and that it would be a bit “manic” but was proven wrong. Our room was very nice, clean and the most comfortable bed we had the whole holiday, nice pillows and air conditioning that actually blew out cool air and worked!! The shower was amazing. We found the internet to be very good. There are different elevators and the room at first was not easy to find. We opted for a 3 day package of 5 course meal. Each night a different starter, soup and salad (no choice but always very good), choice of main course, usually meat, fish or vegetarian and choice of 2 desserts. You are given the same table each evening. There are several different dining rooms all with an individual feel and all very nice. The wine list was extensive to say the least, we opted for local German wines which were all very good. Liked the fact that each course was served with a decent gap in between so you were not rushed. For two of the nights we had a young waiter, think his name was Maximilian, he was put on our table as his English was the best of all the staff and we were the only English speaking guests they had had in a while. The service he gave us was very polished and we really felt well looked after. The breakfast was served in several different rooms but with a buffet area in each room so never far to go. They had an area were you could get fresh cooked eggs or omelettes which was a nice touch. Everything you would expect on the buffet and everything replenished promptly. Got to say the only thing I did not like, for me, was the coffee and I could not seam to make a decent cup of tea even though they had English breakfast. The other thing was that they did not seam to have hand sanitiser in all the rooms, sharing serving utensils is never good at the best of times, they had plastic gloves that you could use although most guest did not use them, I would strongly suggest that you do, for your safety, we are still living in Covid times even though we are all vaccinated. No the hotel is not near the lake but the lake is huge and you still have to drive to the different areas if you want to do everything. The hotel provides a good base for most things and at a good price. Ample parking both outside and indoor garage. There are swimming pools and spas which we did not use. There are two bars which can be easily missed downstairs in the basement, both with a different vibe and very good efficient service and good prices for the drinks. Really can not fault the service, everyone so very friendly at this hotel even the lovely guys making the omelettes at breakfast, the staff worked really hard to make sure everything ran like clockwork. Would definitely recommend and would definitely return if ever in the area.
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