Usuário convidado
1 de dezembro de 2024
This was my second time staying here. Overall, it was a very nice stay. The front desk staff were welcoming and professional during both visits. Beautiful lobby and hotel. Nice size shower and good water pressure. Very well-appointed hotel room. Very nice bedding and comfortable bed. I like that the sheets looks like they are professionally pressed. I do not like wrinkled bedding you see at a lot o hotels that are sloppily made. The sheet and bedspread here are very nice quality and pristine. There is a very long desk with draws if you are visiting for business. Good and dependable Internet. Nice chair to relax and a desk chair. There is great lightening in the room and a gorgeous chandelier (see image). The room is elegantly decorated, bright and inviting. The hotel room floors are beautiful and there is carpet under the beds which is nice. There are not a lot of places to put your clothes if you are staying long term and very few hangers. There is a small refrigerator, a steamer, and a safe in the room. I prefer an iron and ironing board but steamer worked OK but may not work well for more difficult clothing. Nice view from my room and quiet. The room was clean upon arrival. I am not sure how well housekeeping does on longer stays but first impression and condition of the room was very good. Valet parking is offered but there is plenty of parking in the area. There are stores and restaurants in walking distance of the hotel as well. The hotel sits in a nice and quiet neighborhood. Cons: Small bathroom, especially the sink, there is nowhere to put your toiletries because too small (see image). Also, they provide bottled water on the night stand next to the bed which is nice but you cannot tell if they were previously open. They may want to just hand out when you check in. It is unclear how long they have been there or if they are changed out after each guest. Food: This was the worse part of my visit, I ordered from the restaurant downstairs and paid for room service, gave a large tip, and unfortunately all the food was cold, the bread was stale, all the food tasted awful, there were missing items and the order was just all wrong. Absolutely no care was put into getting the order right, in presentation, or in quality, it did not match the quality of the hotel. Worse, they did not even try to make it right. The person taking my order got nothing correct about my order which was very simple, thank goodness I do not have food allergies. I would definitely not order here again. I also ordered dessert which was supposed to come with ice cream and this is what they sent (see picture). No pets are allowed and I did not see any, so that is good news for those who want that option. Overall, good but short stay but terrible food and service from the restaurant (the hostess who took the order) not those who delivered, they were fine.
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