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5 star

Sofitel Frankfurt Opera
4.5/564 avaliações

Sofitel Frankfurt Opera

Frankfurt City Centre (Old Town) Frankfurt|1.57km de Senckenberg Natural History Museum
My husband and I are still staying here at this hotel while we visit family all week and we won't be staying here again. Our room has two TV's in it, both of which constantly turn off and restart, or just freeze on a black screen. We asked for help and nothing happened. The weirdest thing is that there are absolutely no movies available to purchase and no capabilities for streaming. Last night we watched a movie in bed on my laptop like we were in college! The TV is not our main priority on our trip, but we were looking forward to watching stuff together in the room on our vacation. Instead we get a choice of CNN, BBC, CNBC, or Bloomberg. I've stayed in motels with movies available to purchase! Just felt really weird to be paying for 6 nights thousands of dollars and no options and NO plugs for charging by the bed. Olivier and Dominick are awesome and thank goodness for them! Oh, and when you arrive with your car there usually is no valet outside...both times we didn't want to leave our car outside unattended but no one came out so we had to go in. My final thing....I had a headache and they didn't have anything, my husband had to walk to the pharmacy. We aren't too lazy to walk but when you are staying at a so-called 5 star hotel and you don't have headache medicine, no streaming capabilities or media selections...Not worth the money! Special shoutout to Olivier and Dominick who are AWESOME!!!
Le Méridien Frankfurt
4.4/574 avaliações

Le Méridien Frankfurt

Frankfurt Hauptbahnhof Frankfurt|1.71km de Senckenberg Natural History Museum
We stayed here for one night before we flew out of Frankfurt home to the U.S. I picked it because it was right across the street from the train station (or so someone told me). It's technically not ”right across the street.” You need to cross the street and walk maybe a block, turn left and it's right there, just in case you're like us and dragging luggage with you. There are also taxis that just sit outside the hotel if you ever need one. We are also Bonvoy members and I had enough points so that I could pay cash and points for this hotel. I reserved a junior suite because we needed a room that could accommodate us and our 12-year-old daughter. It is surprisingly difficult to find this in Europe. I called the hotel when I booked the room maybe a month or two in advance to make sure that the junior suite could indeed accommodate us and I was told it would (the pictures of this room on the Bonvoy website are not clear--where exactly in the room is the extra bed? There isn't one. It's a rollaway. This is why I called). When we arrived, there was some confusion or a problem with getting our room with an extra bed, and that's when I reminded them that I specifically called the hotel and asked if such a room could accommodate us and I was told yes. Whatever the problem was, they got it sorted out and we had a rollaway delivered to our room when we got up there. My suggestion is that if you need an extra bed(s) for your kids, call them the day before you arrive to (re)confirm that there will be a rollaway and/or the room you reserved will indeed accommodate your family. The junior suite is not very big, but it was fine for the three of us for one night. It's true that the hotel is not in the nicest area, but you can walk to the Rhine and restaurants. If I were staying more than one night and didn't have to fly out early the next morning, I would have stayed farther in town. The bed was very comfortable. I thought the breakfast was good--at least it was a lot better than the breakfast at the other hotel where we stayed before coming to Frankfurt, lol. The eggs were not rubbery and overcooked, and the food selection was just better overall.
Roomers, Frankfurt, a Member of Design Hotels
4.2/546 avaliações

Roomers, Frankfurt, a Member of Design Hotels

Frankfurt Hauptbahnhof Frankfurt|1.79km de Senckenberg Natural History Museum
I was here for 1 night on a quick business trip through Frankfurt. The location from the main train station was my initial reason to stay here, and it is very close - just an extra block away from the Le Meridien. Easy walk with luggage from Frankfurt (Main) Hauptbahnhof to both hotels. Roomers is very trendy and non-discrete. So much so I guess I was not dressed 'trendy' enough for the door person to help open for me while rolling my luggage into. But I digress. The staff I interacted with were all very nice and friendly, including the front desk and restaurant. I did not have an opportunity to try the bar on this stay. Why I gave this 2-stars is for the room... I was ”upgraded” to a ”quieter room” with my Elite Status, which I appreciated upon check-in. The room itself was fine with very dark interiors and roomy enough for 2 people. There was a place for luggage, desk area and comfortable bed. The bathroom was a good size with plenty of sink space and large shower. There were, however, no USB ports or easily accessible plugs to charge your phone at bedside without moving furniture around. And why I will not stay here ever again is the lack of sleep from the thumping music until 3:30AM in this upgraded ”quiet wing of the hotel”, as well as a very warm room temperature that never seemed to cool down all night. The thermostat said 22, but there was never any cool air coming out so I doubt the A/C was working. And the bass from the music was so strong it was making items on the desk move and create noise until 330AM. Waking up for an 8AM meeting with little sleep, and having to get dressed in a very warm room was not enjoyable. The hallway and lobby were cooler than inside my room. I wanted to like this place, but quality sleep is important to me. So I will try another hotel next visit.

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Business travel

Maritim Hotel Frankfurt
4.3/554 avaliações

Maritim Hotel Frankfurt

Gallus Frankfurt|0.54km de Senckenberg Natural History Museum
The reservation for my stay was made via my travel agent. This is not normally a corporate approved hotel and I now understand why. When making the booking the agent requested early check-in, but did not request guaranteed early check-in. That means if a room is available upon arrival one can check-in. If no room is available one has to wait until regular check-in time which in this case is 15:00. The hotel is located next to the trade and convention center. There are no events as yet due to the pandemic. The hotel is quiet. I arrive and ask to check-in and am told I could only do so as of the official check-in time. When I mention early check-in had been requested by my agent a second receptionist appears and confirms that rooms are available. She also proceeds to inform me that I need to pay a EUR 40 fee for early check-in. I challenged this and mentioned that no other hotel will charge such a fee if rooms are vacant at the time of the person arriving wanting to check in. The receptionist explains that staff had to work faster to ensure the room would be available for early check-in and hence the fee. As it turns out the room was last cleaned, aired and disinfected April 27th, a full six days prior to my arrival. Hence this fee is simply to rip off of guests. While the rooms are fine, the hotel is centrally located and well connected to public transport, this organized extortion means I will never book this place again.

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Hampton by Hilton Frankfurt City Centre
4.6/5123 avaliações
Gallus
The room is quite clean, but there are no slippers, mineral water, toothbrush and toothpaste. It would be better if they all have them. Breakfast was okay, the croissants were hot, crispy on the outside and soft on the inside, so delicious. There is a large shopping mall nearby and it takes 15 minutes by taxi from the airport.
Nhow Frankfurt
4.4/553 avaliações
Gallus
The hotel has a super camp with a great view on the 11th floor when you book the suite. The bar is also super
Hotel Beethoven
4.4/513 avaliações
Westend
The hotel has a home feel, a small building, very classic European taste. The breakfast was very good, the staff was kind and very close to the subway station, especially convenient!
Mercure Residenz Frankfurt Messe
3.8/540 avaliações
Bockenheim
A wonderful, quiet 4 star hotel that deserves the name. Breakfast is amazing, you can't eat as much as there is something to try. Rooms have a balcony, the only drawback is the construction site next door. We needed a kettle in the middle of the night, called the front desk once and he was in the room 4 minutes later. Service is absolutely perfect and the staff were all very friendly and helpful. Definitely again!
Capri by Fraser, Frankfurt
4.5/579 avaliações
Gallus
We had a great time during the stay. Breakfast was very good, the staff friendly and helpful. The rooms are quite big, everything we needed was there. The Style of the rooms is really very nice. Thank you for the friendly service
Novum Hotel Imperial Frankfurt Messe
3.8/545 avaliações
Bockenheim
I stayed 16 nights at this hotel. I was located in a quiet area and not too far at all from Lepziger train station. The room was basic but comfortable. I paid city tax upon arrival which was fine. The room was cleaned every time I returned back to the hotel from a day’s outing.

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