Hotéis perto de Marks and Spencer, Framwellgate Moor

We have had an absolutely amazing stay at Ramside to celebrate my 50th Birthday. We stayed in a treehouse which was utterly superb and took my breath away!! Beautiful interiors and furnishings along with wonderful outdoor area with your own hot tub and sauna...a truly wonderful experience. The service is second to none. The concierge was literally on tap to take you to and from the main hotel. Nothing was ever a problem. The main Spa pool had plenty of seating and limitless supply of towels, robes and flip flops to make you relaxed and comfortable. The Fusion Restaurant was fabulous too. 9 of us ate at the restaurant, the food was served piping hot in beautiful Asian inspired bowls and plates and looked utterly mouthwatering and tasted delicious, we couldn't fault it....The cocktails are gorgeous too I can highly recommend the strawberry breeze for any gin lovers out there! Wow!! A huge thank you, to the wonderful dedicated staff at Ramside, for making our weekend just perfect and one to remember...We will be back!!

Great location close to train station. Very clean modern hotel at a good price. Nice pretty chicks at the reception. Very comfortable bed and a great bathroom. Many attractions near the hotel. Snacks and drinks are available from the vending machine. There are code keys everywhere, which means that outsiders have limited opportunities to roam around the hotel. The only downside turned out to be that a room with a window means a room with a window to other windows from which other residents were staring.

My wife and I have stayed at this hotel about half a dozen times in the last 12-15 years in former Marriott days and now under the Elite Selection label. We have always loved its location and found it a good base forlocal and regional visits. We feared standards would fall under the present owners, but, although some economy measures are evident, the accommodation and decor have improved markedly over the last 12 months, and the staff are unbelievably friendly and helpful. We found receptionist Ronnie exceptionally friendly and facilitative, and nothing was too much trouble for housekeeping staff Ellie and Wilailak. The latter endeared herself to our grandchildren by responding to their teasing and joining in their little games. Everywhere was very clean and the food was plentiful. The pool and jacuzzi were a welcome afternoon base after spending the morning at the South Shields marine park and then the extensive funfair across the road. The following morning we went successfully searching for sea glass on Seaham's beaches.

The Queens Head is a lovely little BnB/Pub my partner and I both slept incredibly well, the room was spotless and the facilities were well maintained. The pub it’s self was lively with a friendly atmosphere, incredibly attentive staff and the breakfast was to die for. I could not recommend the eggs Benedict more. I would 100% stay here again and recommend it to my friends.

15 mins by car to Newcastle nothing around in walkable distance however an amazing restful place. Beautiful nature, good food and amazing service!

I stayed 4 nights as part of a National Coach Holiday trip, with Bed Breakfast and Evening meal included in the package. The location of the hotel and the communal areas cannot be faulted, and all areas were very clean. The staff were helpful and friendly. The big disappointment was being told that we could not get our evening meal until 7.30pm. We had to pre book from a 3 course menu on arrival and subsequently each evening. 7.30 pm was late for a lot of us, being of a mature age! Also service was badly planned as the waiting staff came out and went round the room asking who was having which dish. This not only took a lot of time and also some people forgot what they had pre -ordered. With 3 courses to serve we did not finish until 9pm. This is not the waiting staff's fault, but bad management practice. However on the fourth night, all was chaos. two more coach parties had been booked in and there was mayhem, and a near riot in the dining room with about 160 people trying to get seated. it was after 8pm before service started, again not the fault of the staff. A lady on our table did not get her starter at all. I think she was quite relieved as Bruschetta does not consist of a lump of soggy brown bread, a roughly chopped tomato, some thick slices of onion, and the half dead and wilted salad greens which were served with most meals. No apology from the management. Breakfast was excellent. The rooms were a good size and were clean, but the bathroom was shabby, chipped bath and basin and a toilet seat that was not very secure. The beverage station did not get replenished until Thursday, and the dirty mugs did not get replaced throughout our stay. The. basin tap broke on Thursday morning, which I reported, but it did not get fixed. Can't fault the staff, but working practice and management leave a lot to be desired. Thank goodness for my fellow travellers, whose friendship and brilliant sense of humour made it all worthwhile. Also thanks to National Coach Holidays and our driver.

Stayed overnight, room top floor really not suitable if you have a mobility problem, table booked for 7pm went to bar area to have a drink beforehand, no seats so we asked where to go a member of staff showed us where to go. We sat down when another staff member said we had to move couldn’t sit there ? We explained we had been shown these seats to sit on . Anyway we ordered two Irish coffees. They took an age to come and then they were just tepid certainly not a nice hot Irish coffee , we alerted a waiter who said sorry I’ll get another well that didn’t happen. Food came and was. Lovely. An altercation broke out where the manager was called ,whom in my opinion made matters worse during which she used bad language within her altercation with guests think she was Lisa. . Our twin room was small but adequate spotlessly clean and the comfiest of beds a good nights sleep was had . Would I recommend. All I will say it was ok for a night , will I return I very much doubt it I’ll stick to either Ramside or Redworth hall . At check out we did mention our complaints to reception he was very apologetic . Sorry Bowburn Hall .

Me and my partner visited the Campanile Hotel Washington 20th-25th. Our stay was absolutely brilliant from beginning to end. Going from arrival, the staff were so pleasant I'm greeting and welcoming us, they constantly asked if everything was alright everyday. The food was brilliant breakfast in particular was perfect. The room was outstandingly clean and everything was replaced when needed. Shower was impeccable! Some staff even treated our pooch which was very appreciated. No problems at all throughout our stay. Many thanks to all the Campanile Hotel staff and the Deputy General Manager for everything. See you all again soon.

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.