Usuário convidado
8 de outubro de 2024
The Moorings has a great location, right next to Neptunes staircase. However, for £180 a night, this was our worst value hotel on our trip north. And that was room only without any breakfast!! There was no staff at the check in. We had to find someone in the bar / dining room and although she was very pleasant and professional, it made a poor first impression . The room looked tired and old fashioned. The windows were filthy and the radiator in the bathroom was so hot the room was oppressive to go into. The bed was comfortable but the two grotty little decor cushions should be taken outside and burned!! The evening meal was nice enough but the waitress we had was very dour and unfriendly. I've seen a few other reviews criticising the staff attitude, so that really needs addressed by management. For the money, we had expected more of a luxury hotel so it was a very disappointing stay. Wouldn't return at half the price.
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