Ashley
23 de fevereiro de 2024
Place was clean. Room was a studio king and was very clean and spacious. Hot breakfast was breakfast sandwhiches and cheese omlets, both were terrible so we mostly had yogurt and cereal. We stayed 1 night on our way to southern Florida with our kids and we plan to go into the pool after a long drive. We bring the kids to swim and after they get in for a couple mins, we are told by staff the pool closes at 8pm. Which it is already 8p at that time. We point out that the 2 signs located there at the pool, the property listing on *******, and also the hotels website ALL say it closes at 10pm. We are told that the management has changed the time to 8pm. For a family checking in, unpacking, finding dinner in the area, etc. Closing at 8pm doesn't give you much time to swim and at the very least the updated closing time should have been reflected in 1 of those 4 posted areas. We specifically booked a hotel with a pool that would be open late for the kids to enjoy a nice swim after a long car ride. Management should accurately reflect what they offer and what time these offerings are available, otherwise it's false advertising.
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