Usuário convidado
23 de julho de 2022
This hotel is within a short walking distance to major landmarks such as Duomo, Uffizi and Accademia Galleries as well as Mercado Central. It is about a 10-15 cab ride from the train station and a 20 minute cab ride from Florence airport. The room is clean and spacious, although it is expensive during high season (July). The downside is that breakfast is not included and worse- pricey and cooked poorly. It is 12 euros and the omelette is thin, dry and overcooked. The worst part is the staff, in particular, Costanza, who is unfriendly, does not smile, and begrudgingly helps. She makes the guests feel uncomfortable for asking questions and She is the reason i will not be returning to this hotel. I would like to point out that it is only her who is rude as the other staff member had a great attitude and made guests feel welcome. But since there is only one person working at a time, and during my four day stay, it was mainly her, I felt unwelcome during my entire stay. I am assured by the fact that there are many other nearby hotels with the same great walking distance that I do not need to come back to this particular hotel.
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