Hotel Burchianti

1) O hotel fica muito próximo da estação ferroviária, a poucos minutos a pé; 2) As instalações do próprio hotel são boas, mas não podem ser comparadas com hotéis formais. 3) Este hotel é um B&B. Você deve fazer o check-in antes das 07:00 da tarde e o check-out depois das 09:00 da manhã. Se você chegar depois das 07:00, é muito inconveniente. Você deve procurar o telefone do hotel número no Google Maps para obter remotamente a senha de desbloqueio da porta. , e então ela pode ser contada no quarto do hotel. Ctrip não forneceu o número de contato do hotel, nem enviou o número de telefone e endereço de e-mail do hotel para o hotel, resultando em o hotel não consegue entrar em contato diretamente com o hóspede. Depois de chegar atrasado, o Ctrip apenas avisará por e-mail que você precisa saber como entrar no portão, mas não informará como operá-lo ou a senha para abrir a porta. A chamada internacional de longa distância do hóspede para a Ctrip China não resolveu quaisquer problemas de dimensão.O hóspede teve que contactar o hotel por telefone anteontem e dizer-lhe verbalmente como entrar no hotel e fazer o check-in. Em suma, uma experiência muito ruim. Você gastou dezenas de yuans em ligações internacionais de longa distância para fazer check-in no hotel. 4) De acordo com o feedback do hotel, a maioria dos hóspedes que reservam no Ctrip/******* encontrará este problema (é comum) 5) Além disso, o B&B possui uma fonte de alimentação de três plugues para professores. A configuração padrão europeia de dois plugues requer uma transferência secundária. Se você fizer o check-in às 07:00 da noite, não poderá cobrar até que o pessoal de serviço chegue na manhã seguinte, então carregar seu celular e usar seu laptop será uma loucura. 6) O café da manhã não será servido até as 08h00, após a saída do pessoal de serviço para o trabalho.

Spacious rooms with pleasant aroma,hospitality staff,wonderful location.

這次住了2種不同房型 一間大床房天花有壁畫十分震撼 另一間單人間有小露台 很安全，地點很方便 步行10分鐘內就到車站 景點也是基本20分鐘內步行可達

Direi tutto come descritto buona la posizione le camere sufficientemente grandi pulizia buona e ottima colazione

Nice hotel, very central. Can do all tourist place on foot and lots of restaurants and bars around. The rooms are clean and service and personal are very professional. Loved the simple Italian breakfast for a decent price. Do recommend and for sure will stay on our next visit.

The location of the hotel is simply unbeatable. It is located between the Duomo and the train station. The staff is super friendly and the rooms are very clean and pretty. Also, since it’s next to the Duomo you can find many food options open late nearby. I will most likely stay here in any future trips to Florence.

Please be aware of my experience at Hotel Burchianti in Florence, Italy. I had booked the Panoramic suite for 5 days. It was photographed with a wide-angle lens and was very different than advertised. The best way to describe this room was that is was a very run down suite. For example, the closet door was hanging by one hinge, the fireplace didn't have gas or ability to be wood burning, the TV was barely attached to the wall and cables strewn down the wall, the bed was hard and uncomfortable and had two twins shoved together. So there was a gap in the middle. There was less than 6 inches to manoeuvre around the bed. The walls around the bed were dirty and there were dead bugs mushed into the wall. The safe had a low battery warning, not ideal to put things in it. Within 30 minutes of being in the suite I emailed the manager of my concerns and asked what the cancellation policy was. He said 3 days. So, I emailed him back and said I was cancelling Thursday and Friday. I was later told there was no refund for the week I had paid because I received a discount when I booked directly with the hotel. I'm disputing this with my credit card company as I only stayed 2 nights. It is very important to be able to cancel when a suite is falsely advertised. I want other travellers to be aware of my experience and not to have to go through what I did. Not sure how they have good reviews, can't believe others had a great experience.....

The property is very old, pool facilities, good location though. They only have one physical key, and you have to lock using the physical key whether you are inside or go outside, bed sheet does not look that clean, I would not stay here again

Very nice and safe hotel for female solo traveller. Very helpful staff and clean room! Walking distance to all the attractions. The building is quite hard to find as there's no sign at the entrance. There's also a convenient store rigtht next to the entrance of the building!