Cynthia
23 de março de 2024
The staff was not friendly at all they didn’t make any efforts to assist or address any of our concerns during our stay and I made it clear upon booking that it was my birthday trip and when we checked in we did the same but for some odd reason my husband had to keep reminding the staff that it was my birthday and even at the spa the didn’t even bother to try it was so disappointing. There were two people who were pleasant upon every interaction and that’s Jahsun and one of the servers in the buffet restaurant (she was a middle aged lady, she was very friendly). The food was good at the buffet, the steakhouse was trash, only the wine was good, I will not recommend or return to your resort.
Traduzir