Hotéis perto de Cruz da Misericórdia, Farroupilha

Participando do 5º Car Colletion de Caxias do Sul, ficamos hospedados no Hotel Travell Inn Axten . Hotel muito bom, quarto amplo, limpo, cama confortavel, elevador panoramico ao lado do shopping Iguatemi. Ótimo café da manhã com diversas opções; Restaurante do hotel oferece buffet a la carte no jantar ( Pago a parte) Em todos os setores funcionários gentis e educados sempre prontos a tornar a sua estadia prazeirosa. Também tem uma passarela que sai direto do hotel e atravessa a avenida para o shopping proporcionando segurança para pedestres.

Every time I go to South Cassias, I live here. Breakfast is decent, the key is that there are big shopping malls and Carrefour on the side, eating and shopping are very convenient.

Check in muito demorado, fomos bem atendidos, e fomos atendidos no instante em que chegamos, mas não sei que tantos dados elas pegaram de cada um de nós 4 que demorou muito, hoje em dia na minha opinião as coisas devem ser mais rápidas.

My family used to stay in this hotel for years. I went with friends and as I knew the place I opted to book this. The issue started with my booking that got cancelled by *********** S there was an issue on credit card (but I never got a message about it, just discovered when I reached the hotel for check-in. Luckily there were rooms available at a good price. The hotel is old and some areas are under refurbished or expansion, it was not very clear. The room had a good size for 3 adults. The beds were comfortable but the pillows were really uncomfortable. The shower didn’t have a good pressure even when changing the jet. So things that need to improve. The hotel says there is a sauna but they charge the guest for the use what doesn’t make any sense for me. The pool is nice but there was no one controlling that kids were in the adult pool. The breakfast it is the best of this hotel. There are an amazing variety of fruits, cakes, snacks etc. Proper cafe colonial as we would say. The garage service is also paid, and the service it is a bit nonsense. They couldn’t find our car when checkin-out and took almost 30min to the car to appear. It was not just once, when we reached they lost the keys and took half jour For our friend to help them to locate it

Equipe? Muito boa Comodidades? Muito boa. Sabonetes e shampoo/ condicionador são fixos nas paredes. Seguindo a tendência de países desenvolvidos de diminuir o desperdício tanto em plástico das embalagens, quanto em produtos. Limpeza? Muito boa Conforto? Muito bom Custo-benefício? Bom Localização? Centro da cidade - muito boa. Ficamos num quarto de fundos, sem barulho da rua. Como você avalia o conforto das camas? Muito bom. Espaçosa, colchão firme e bons travesseiros. Tudo muito bem higienizado. A região em torno da acomodação é segura? Sim O que você achou da comunicação com Hotel? Boa Qual o seu nível de satisfação com o quarto? Satisfeita, excelente tamanho e distribuição. Mesa e cadeiras auxiliares para refeição. Tem cofre no quarto. A piscina do hotel é pequena, mas atende bem para poucos hospedes. Não tem piscina infantil. Piscina bem limpa, com água aquecida e clorada corretamente. Tem sauna e academia, que não utilizamos. Mas nos pareceu bem completa e acessível. Desjejum-Café da manhã – o espaço é pequeno em relação a quantidade de quartos do hotel, tanto as mesas quanto o local em que o hóspede se serve. Mamão estava amargo e passado, o que não me apeteceu provar outras frutas, suco de uva parecia reconstituído, bolos secos (pareciam velhos), frios um pouco secos. O pão de queijo, o omelete e o café de máquina estavam bons. Acabamos deixando de experimentar outras coisas para evitar decepção. Enfim o local e alimentação não foram condizentes com o restante do hotel, o que nos decepcionou. Já ficamos hospedados no Swan de Rio Grande e esperávamos o mesmo café maravilhoso;

Our room was for physically disabled, so the bathroom was very small; the bathroom box was leaving, wetting the whole dry area of the bathroom; and the bed edredons were with strange/worst smell! From the corridor you can see a beautiful sunset!!

The location is very bad because you have to make a huge tour to get into the hotel in BR. Attention I found uncordial and breakfast weak!! We were eating at 9:00 on Saturday had nothing more and they didn't rest. The hotel has a very good location and has a good location for the hotel.

INADMISSIBLE the lack of structure of an Ibis Hotel to meet the demand of guests, and everything started in the check-in where we faced a significant row and only 1 attendant that was visiblely stressed due to overloading work, We arrived in the room and tried to ask for a lunch without success because the reception did not answer the phone, but the worst was about to come, breakfast was a dressing, coffee is served with scheduled time according to the guests' floor, Our time was 9:40, I'm trying to understand the logical of the schedule, because we arrived at the time had a row to all sides, the guests themselves had to clean the tables, had no fruit, no bread, juice, jelly, eggs, prates, and it was during our coffee time, only a official to make repos (mto educated and performing) but QQ human can realize that one person has no way to account for demand in the period where the hotel is drunk, All those who were there have made reservations, that is, they have not been surprised! Failure to respect and serious failure in the management of the company, in addition to taking advantage of the Festiqueijo event to increase the daily value, or rather, almost doubled the value, that would not be a problem if they maintained a pattern of care that left unwanted in all senses.