Hotéis perto de Cascata Balbinot, Farroupilha

Check in muito demorado, fomos bem atendidos, e fomos atendidos no instante em que chegamos, mas não sei que tantos dados elas pegaram de cada um de nós 4 que demorou muito, hoje em dia na minha opinião as coisas devem ser mais rápidas.

Equipe? Muito boa Comodidades? Muito boa. Sabonetes e shampoo/ condicionador são fixos nas paredes. Seguindo a tendência de países desenvolvidos de diminuir o desperdício tanto em plástico das embalagens, quanto em produtos. Limpeza? Muito boa Conforto? Muito bom Custo-benefício? Bom Localização? Centro da cidade - muito boa. Ficamos num quarto de fundos, sem barulho da rua. Como você avalia o conforto das camas? Muito bom. Espaçosa, colchão firme e bons travesseiros. Tudo muito bem higienizado. A região em torno da acomodação é segura? Sim O que você achou da comunicação com Hotel? Boa Qual o seu nível de satisfação com o quarto? Satisfeita, excelente tamanho e distribuição. Mesa e cadeiras auxiliares para refeição. Tem cofre no quarto. A piscina do hotel é pequena, mas atende bem para poucos hospedes. Não tem piscina infantil. Piscina bem limpa, com água aquecida e clorada corretamente. Tem sauna e academia, que não utilizamos. Mas nos pareceu bem completa e acessível. Desjejum-Café da manhã – o espaço é pequeno em relação a quantidade de quartos do hotel, tanto as mesas quanto o local em que o hóspede se serve. Mamão estava amargo e passado, o que não me apeteceu provar outras frutas, suco de uva parecia reconstituído, bolos secos (pareciam velhos), frios um pouco secos. O pão de queijo, o omelete e o café de máquina estavam bons. Acabamos deixando de experimentar outras coisas para evitar decepção. Enfim o local e alimentação não foram condizentes com o restante do hotel, o que nos decepcionou. Já ficamos hospedados no Swan de Rio Grande e esperávamos o mesmo café maravilhoso;

My family used to stay in this hotel for years. I went with friends and as I knew the place I opted to book this. The issue started with my booking that got cancelled by *********** S there was an issue on credit card (but I never got a message about it, just discovered when I reached the hotel for check-in. Luckily there were rooms available at a good price. The hotel is old and some areas are under refurbished or expansion, it was not very clear. The room had a good size for 3 adults. The beds were comfortable but the pillows were really uncomfortable. The shower didn’t have a good pressure even when changing the jet. So things that need to improve. The hotel says there is a sauna but they charge the guest for the use what doesn’t make any sense for me. The pool is nice but there was no one controlling that kids were in the adult pool. The breakfast it is the best of this hotel. There are an amazing variety of fruits, cakes, snacks etc. Proper cafe colonial as we would say. The garage service is also paid, and the service it is a bit nonsense. They couldn’t find our car when checkin-out and took almost 30min to the car to appear. It was not just once, when we reached they lost the keys and took half jour For our friend to help them to locate it

Hotel located close to restaurants and aurora winemaking. Good service, has parking rate R$35 per day, good breakfast with varieties. The only trouble is the hotel's cottage vendors who are approaching at breakfast, very unpleasant, offering cottage that for those who don't know can be good but it's a fucking, if you divide the value invested by the value of the daily gives to travel 20 years for 14 days each year for a couple, want to finance the construction of the hotel with the money of the guests

Our room was for physically disabled, so the bathroom was very small; the bathroom box was leaving, wetting the whole dry area of the bathroom; and the bed edredons were with strange/worst smell! From the corridor you can see a beautiful sunset!!

The location is very bad because you have to make a huge tour to get into the hotel in BR. Attention I found uncordial and breakfast weak!! We were eating at 9:00 on Saturday had nothing more and they didn't rest. The hotel has a very good location and has a good location for the hotel.