Hotéis em Evora

We’ve been travelling for five weeks in Spain and Portugal and this is the first hotel we haven’t loved. The location is good…we walked to and from the bus station. Breakfast was really delicious but it was 8.5 Euros each on top of room in most other Portugal hotels, we’ve had breakfast included for similar price. We just didn’t love our room. I think maybe it hadn’t been upgraded yet. Even with air conditioner on the whole time, it only got down to 24 degrees. For us, the mattresses on top of the bed frames kept sliding off and pillows were really big & uncomfy. Also, it was 40 degrees there and there was no ice in the hotel no fridge in our room to cool down our water bottles. We ended up buying water in plastic bottles which we hate doing.

We had spent 3 nights at this Hilton and we got a top rate service, starting from the reception, with Moises, Raquel, Davide, the room services are excellent, as the different restaurants, where I remember just Celso, Diogo, Paolo. The breakfast display is amazing. The rooms large with excellent beds, plus free cover parking for gold members. If in Evora don’t look around this is the place.

I am very disappointed. This hotel is not designed for couples and families but for mass tourist transit, and it is not all clean or welcoming. Our first night had five busloads of tourists, and everything was designed for quantity rather than quality. The coffee at breakfast could be better, a very bottom-range robusta bean. I had to order a pay-for coffee from the bar, which was only marginally better as I could not stand the bitterness of the breakfast coffee. The buffet breakfast is unappetising, the pancakes dry, the butter still frozen, little choice, etc. As for the rooms. There is no hot water jug nor spoon for me to prepare my carioca de lemaõ, which I drink for my health. Only water bottles were available at a hefty price. The beds were made the Asian way: no upper sheet, just a very thin duvet with a cover and while it is acceptable to some, it was a novelty to me. There were hygiene issues; the dispensers of hand sanitiser were all empty. The sauna and indoor pool shower areas stank of urine. (the hotel reception told us it was probably a faulty canalisation… but the toilets are a floor below the sauna, and maintenance should have closed the area for repairs!!!) The jacuzzi had vert de gris algae growth over its vents, people were wearing outdoor shoes around the indoor pool area, judging from looking at the dirt on the ground tiles, and no one supervised guests for safety or hygiene. It was so dirty. After that, I did not enter the pool for fear of catching something. It was a very frustrating experience, considering I chose to stay in that hotel for its indoor pool and sauna. Having worked and stayed in hotels worldwide, I thought I knew well what quality standard to expect from a 4-star hotel!!!!! I am fast revising my beliefs and expectations downward, as far as Evora Hotel is concerned!!!

Not a great start but did get better through the 4 days. Our arrival was frosty, especially madame manager who couldn’t crack a smile for her customers. Next it’s a 4 star hotel that wanted payment for the room upfront. Then they didn’t accept Amex and finally, laundry service was suspended but they could give us the details of do it yourself launderettes in the town. Not a good start to our expensive stay. That said we had a very nice bungalow, well maintained and a nice cool retreat from the blistering summer heat. Great shower pressure, comfortable beds. All the important things for a vacation. The weird process of having to book specific times for breakfast and dinner didn’t make much sense, especially since there were never more than 4 tables occupied for the times we were there. Could be a process still in place from the pandemic. The jewel was the roof pool and solarium. A lovely place to chill after tourism. The staff we engaged with were very nice and helpful. It’s a shame our initial experience was tainted by management and some obscure policies you’d not expect for a hotel with 4 stars.

The hotel is in a good location, is modern, elegant, clean and well-maintained. Staff were very friendly. The room and bed was very comfortable and inviting. One thing that would have been helpful, would have been driving instructions. Either that, or a pickup from the front desk when I called several times for help. Evora is full of narrow, winding and one-way roads, and the GPS route was unadvisable (it wasn't obvious that our vehicle would have had enough clearance to navigate the extremely narrow lane that GPS sent us on) so we ended up asking lots of people for driving instructions. I suppose that's part of the charm of the place but after a long drive to get there ...

The hotel is a bit away from the historic center but within walking distance. Parking on side streets was a breeze. It has all the amenities of a 3 stars hotel. Reception was courteous and efficient.. We had a pleasant and uneventful one night stay.

With a stay at ADC - Albergaria do Calvário by Unlock Hotels, you'll be centrally located in Évora, within a 10-minute walk of Santa Clara Convent and Praca do Giraldo. This upscale hotel is 0.5 mi (0.9 km) from University of Évora and 0.6 mi (1 km) from Évora Cathedral.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 22 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Excellent location, beautiful landscape. The hotel is fabulous, a great choice if you want to relax. Rooms are great, spacious and with all the necessary amenities. The swimming pools are very good, the contemplation spots are very original and cozy. You can really relax with the quietness and with the surroundings.

Second visit to this hotel. Stayed in the Room Deluxe Suite in the Convent first time which had a large terrace offering spectacular views of the area. We would have booked it again had it been available. The Deluxe Design room was also very good and comfortable. The staff were all very friendly, helpful & efficient. Dinner in the Divinus restaurant was just as enjoyable as on our first visit as was the breakfast buffet. The lighting and colour scheme created a soft clean atmosphere in what could otherwise have appeared as a cold Cloister area. Would recommend a visit to the church - beautifully restored.

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.