Usuário convidado
3 de junho de 2024
Well, previously I had no problems with this place, in fact I was even going to write a positive review as they had returned some things I had left in my room almost a week later. But unfortunately this last stay was the worst I have ever experienced. At first we thought the room was clean, but as the stay went on I felt like the comforter had some grit on it. I wiped everything off and I realized that the debris wasn't dirt, but actually bugs. And upon further inspection they were BEDBUGS. I took off the comforter and there were TONS of BEDBUGS and other critters I don't even want to know what they are. The next day we tried to complain and the manager accused us of bringing the bedbugs in and was very upset that we had called corporate. The manager offered no resolution and even when I protested to the maids they simply didn't care and continued to make the beds. No one at this establishment cares that they are renting rooms to people with bedbugs and they offered no compensation or resolution. I would highly recommend that you stay away from this place. To the owner. If you offer an adequate resolution I would be happy to take this review off. Thank you
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