Danyece
5 de fevereiro de 2024
I booked a double queen bed room and got a single full size bed room. My check out date was on 2/4/24 I checked in on 2/3/24 @3am and rh3 afternoon clerk checked me out at 11am on th3 same day 2/3/24. When i came back to my room later that evening around 5pm my room key still worked, I opened the door and there was a man whom had been checked into my room. I went to the front desk to sort the matter and was told that my reservation had been changed and that they had checked me out. I asked if that was the case then how did my room key still work. My arrival receipt even showed my check out date was for 2/4/24. They had thrown away my personal belongings that I had left in the room. This was the worse stay out of town ever, and this was my FIRST time ever in Euless.
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