Usuário convidado
10 de julho de 2024
Disappointing. We came with a mission to relax but left irritated and hungry. I don’t know how people can give so good reviews when our experience was completely the opposite. Let’s start with hotel; located near the road, not even close to the lake. No lake views. Small room with badly designated storage spaces (or lack of them). Bed was uncomfortable: both of us had back pains after sleeping one night. Too big pillows. Bathroom is small and there’s only 1 soap for all, completely lacking shampoo, shower soap, without mentioning robes, slippers etc. Bad smell from the drains. Noise from door slamming in the morning, despite there being 3 couples in the whole hotel. Hotel lobby & food; super small area with poor breakfast options and self service to the max (Finnish style); boil your own eggs - it takes 10 min. I didn’t pay for hotel to make my own breakfast. Dinner options are a joke… nothing normal or good; food is just assembled together in a bowl etc. Very small menu. Breakfast plate is kind of a joke; few cheese slices, paprika and salad. Worst thing is that there was nothing open in the area the day we visited. No cafes no restaurants. The area itself is super boring - us and few asian tourists were just sitting next to the road to pass time. We left before check out. One of the worst hotel experiences ever. The only positive aspect was a clean room. I would not recommend to anyone to waste time and money coming here - there are much nicer hotels in Helsinki with proper service and food. Biggest improvement would be to totally rethink people’s experience as travelers and think what is lacking and how it can be provided by hotel to make it comfortable to stay; adding proper food, variety for breakfast, organize some hotel activities such as mornings yoga etc and make it possible for people to visit sauna during normal hours - not at 6am. Create proper service level, have games etc… and improve storage options in the rooms.
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