Mount Emei Manya Resort Hotel

This was the worse experience ever. I'll never stay there again. This is low season just after Chinese New year. So we choose this hotel because the price is affordable, has hot spring advertised and the rating is 4.7, which they don't deserve. We check in very smoothly and efficiently. The staff are friendly and nice. They tell us the hot spring is in another hotel nearby and not part of there hotel, we also need to buy tickets more 100 per person to use the hot spring. We are kind of disappointed but it's okay. So we get to the room, the decoration is neat and looks clean. It's winter time and the room is freezing cold. We turn in the air-conditioning for 3 hours and still feel cold. We ask the service to check the air-conditioning and they come to check and say it's okay we can take extra blankets, the room has tiled floor which makes it more cold, not comfortable. They refused to change a room and just say you can use extra blankets to keep warm. Then the noise insulation is terrible people shouting at night you can hear people in the next door or above. The bed is comfortable and big big pillow is very high and hurts my neck. the worse thing ever is that the check out time we were told is 2pm they called us at 12.30pm to remind us and woke us up. Then the cleaner comes at one and knocks our door several times standing waiting with the cleaning trolley outside our room rushing us to get out. Talk about bad service. Never again. Even the decoration is nice and it's affordable. The chair is very dirty too. But beds are clean and neat. I'd rather not be rushed or get cold at night with noisy room it's a circus.

原本訂的一間親子房，後前台小姐姐免費升級套房，2個房間，裏面有冰箱，大餐桌，大露台，中央空調，設施齊全，接待服務貼心，前台小姐姐人巨好！ 提個小建議：酒店隔高鐵站2公里左右，建議開通酒店接送服務，更具有競爭力。

酒店很乾凈衞生 環境也很好 設施設備齊全 還配備了小型廚房 洗衣機和冰箱 前台小姐姐服務也很熱情周到 還送了當地特產小糕點 總的來説還是很不錯的

到峨眉山旅遊，這家酒店性價比高，前台服務人員熱情友好。 房間乾淨，親子房面積很大。 2張1.8m大床，環境也很安靜。 門口可免費停車，樓下有超市 餐館。

值得推薦的一家酒店，我們訂的套房真夠大，兩室一廳還配有廚房、冰箱和洗衣機，適合全家出遊入住。房間裏還有個露台茶室，閑暇時喝喝下午茶相當nice，更重要是服務員都很熱情，還有伴手禮相送。唯一需要改進的是早餐，如果能更豐盛些就更好了。

酒店服務很好，看到我們帶了小朋友還主動提出幫我們升級房間。房間很大，我們住的很舒服，尤其是小朋友，超喜歡那個榻榻米。衞生打掃得很乾凈，需要客房服務給前台打完電話處理得也很及時。真的是非常滿意度一次入住，下次來還要住他們家！