Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts

Booked shuttle service before booking the hotel …Customer service representative said you can’t get shuttle service unless you booked online kinda sucks but besides that everything was great

When we arrived they placed us in smoking room and we should have been in non smoking, they front desk staff changed our room and put us in another smoking room so we had to change a again. Overall the property is a little sketchy.

The room was about 100 degrees, reeked of smoke. People hanging around outside with their dogs on the loose. Bedding was stained and dirty. OH and they charged me twice for the room that I stayed in for maybe an hour.

Air-conditioning not working, holes in the bedsheets,broken remote control and worn out dirty chairs.

Unbelievably bad. They first gave me a room that had people in it. The second one they gave me HAVE NOT BEEN CLEANED after the last guest and one of the beds was not made. I tried changing it again but they only offered to upgrade to a more expensive room. Either the radiator or the pipes were doing an awful hanmer-like noice all night, I killed at least ten cockroaches during the night and the towels had black and yellow stains all over them. Overall felt very unsafe, don't recommend it at all.

I booked the Red Roof inn because it was priced a little higher than the budget properties, but I received a budget property experience. The room reeked of cleaning solution, but I was able to use the AC unit to freshen up the room. Bed was comfortable, and the shower was hot. Good for just me, but not for the wife's standards.

The room was decent for the price. They had a towel shortage so I had to buy my own towels to wash and dry with.

I would not stay at this property again, it was dirty and the bed wa broken. very unclean