Motel 6 Elizabethtown, KY

Rooms look nothing like the photos… They messed up our room order… We had to change rooms, sleep separate from my husband, because only a double bed was available. We were told it was a queen. Then, they told us it was two doubles. Then, I went at 10:50 at night we went down to say it was only one double, they said it was miss labeled. I’m exhausted and this was the last thing we need it today.

This motel has been completely remodeled. Extremely clean, well lit and conveniently located close to lots of eating places.

Although I had booked and paid the room online, the receptionist required a $50 deposit, which would be refunded after I checked out (I was told this was their “policy” and refund wouldn’t be given until the room had been checked by motel staff after I left). There was a shortage of electrical outlets in the room, so I had to unplug the microwave to get an outlet for my laptop. 6 hours after leaving the motel, they have still haven’t refunded the deposit. I called 5 hours ago (well after they check the rooms people have checked out of) to inquire about my deposit since I hadn’t received any word on it and left my email for them to send the refund receipt. I still haven’t received any feedback/email from them.

Hotel is located conveniently by the highway. There are numerous dining choices from fast food to sit down. Checkin was very smooth and quick. It has a nice pool and wading pool for children. Attractive roses on property are well maintained. Room was small and clean. I would call this a typical Motel 6 accommodation. Very reasonable in price.

I bed looked like someone had slept on it. And there were no towels. Other than that, it was okay. Good location.

I like the way the room is set up. We tried to get two extra pillows because the pillows that were on the bed was as if there wasnt anything there. The shower was pretty neat for a standup shower but it was very hard to take a shower in there the way its set up. You had to stand on the wall and still had to stand on your tiptoes so the water wasnt hitting you in the face. The house keeper was the only person that we had to deal with that was very pleasant to deal with. The person at the front desk was extremely rude. For the price of the room the customer service was really bad i will not stay here again.

The door wasn't sealed, the locks on the door was very loose, bathroom door wouldn't shut and had to hold with foot to be able to use the bathroom. Came in from work and they just laid the towles on the bed. Sheets not changed, floor not cleaned. Left early , Saturday night, went in room to get stuff and the room smelt like POT. Thought these rooms were NON SMOKING

Dead bugs on desk when i got there, bathroom floor was dirty. Mattress over hangs base so badly when i sat on the bed the Mattress bent and i fell off, and hit the ground hard. Back is still sore. Second day when i returned to the room, they never made the bed. Very disappointing experience for 99. Per night

We asked for non-smoking room, when we walked to the room, whole room smelled like cigarettes…. Too pricey for one night, especially with that smell, noise, and outside lights coming straight to your bedroom.