Hotéis perto de Résidence DIDON, El Mnihla

The location is beautiful, super clean and well-served, the internet is not good. A serious problem we had was that the establishment offers you tourist transfers and to the airport, which operates you one of the gentlemen working on the site, at last we asked you to take us to the airport and send the child to make the Transfer, when we arrived, we charged 50% more than the recorded, we called the establishment and Lord refused to answer and finally we had to pay what they charged us, which seemed to us very unhappy, so be careful to this Lord.

I stayed here for one night in August and got a nice welcome from Ismail at the front desk. I negotiated an upgrade with his boss on the phone who allowed it as I have Genius status on Booking. I visited a standard room which was quite nice and spacious (34m2) then went to my 2 room suite with 2 bedrooms, a living room, a big bathroom with a jacuzzi bath and huge kitchen plus an unfurnished terrace. There were two single beds in one bedroom and a double bed in the other one, both with TV screens on the wall. There were comfortable couches and a large screen TV in the living room. There was a washing machine in the kitchen which could be useful for long stays but there were practically no utensils or dishes. I had a look at the swimming pool which wasn't suitable for swimming lengths as it wasn't very big and the shallow end was roped off for children. I had completely forgotten that breakfast was included in the price so later on I ordered some strawberry juice (no oranges in Tunisia in the summer!), a cheese omelette and a plate of fruit from room service which arrived quickly. I went to take a shower in the fancy jacuzzi bathtub. There were no shower caps in the bathroom and housekeeping didn't have any either but the worst thing was that there was no hot water. A friendly lady came over to say goodbye to me as I left which was nice but I wouldn't stay here again unless I was sure they had hot water.

Très décevant pour un 5 etoiles, l hôtel la maison blanche a perdu son faste d antan.... On arrive sur les étages de chambres sur moquettes non aspirées depuis des mois certainement tellement elles sont sales, on découvre certe une chambre spacieuse ( d'où le critère 5 étoiles) mais qui est vétuste et a besoin de rafraîchissement, la salle de bain est spacieuse mais sans confort et surtout avec des articles de toilettes déjà utilisés.... La literie reste confortable. Le petit déjeuner est un cauchemar....pas digne d un 5 étoiles . Il faut demander pour avoir des viennoiseries, le café il faut racler les fonds de thermos pour en avoir car ils ne rechargent pas, le fromage qui date de on ne sait quand et la charcuterie sèche et déshydratée. Vraiment vivement que les responsables se rendent compte de ce qu est un vrai 5 étoiles et même en Tunisie .... Ouvrez vos yeux!!!

I lived twice for a total of four days. The first time the quilt was already used, the other bird's hair was above, and it was good to go to the front desk to clean up. After an hour, I didn't come up, but I found it again. The waiter didn't come for 2 hours before and after. Finally, he found him to remove all of our sheets, quilts, and pillowcases. I didn't come back. It took only two and a half hours to change the quilt. The result was not changed. The second time we made a suggestion before the check-in, it was really clean, but there was no breakfast but didn't remind us. We had to check out and told us to add 120 yuan for breakfast. About 200 people were famous. To be honest, half a person in Tunisia. Different hotels living in the month, her family's breakfast is small and poor, the variety is very poor, the place to eat is as big as a public toilet, 哎

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Thanks to Ahmed for such recommendation, and provided care. We fail in love with such customer service care by all team members specially guest relation manager Wissal! She went beyond the expectations and exceeded it specially when we shared our food feed back. The fact that people care about your feed back and go the extra mile to fix its something we dont see often in tunisia. Keep it up and soon you will be number one in town !

Very beautiful boutique hotel, very cost-effective, very standardized service, excellent environment, rich breakfast. Will come again next time.

Hotel location is good, the entrance is in the alley. Breakfast is very ordinary, there is a restaurant not far from the house. Be careful not to listen to the staff's command. Be sure to see the seat yourself.

El Hana hotel is located directly on the main boulevard in Tunis with a very friendly staff and pretty good size rooms. The bed was firm with the view of the National theater right across the street. Internet connection was slow and hard to get connected.

I liked the location and the staff at this hotel. I disliked the basic rooms, lack of hairdryer, poor amenities and lack of soundproof. I stayed at this hotel for 4 nights. Its central location was convenient for accessing city amenities. Check-in was efficient, and payment with a card was accepted. Staff was amazing, very kind and professional, always smiling and ready to help. However, the rooms are basic, lacking soundproofing. I could hear water flowing through pipes, noise from breakfast preparation, and experienced a persistent humming from the ceiling in room 101, possibly from the air conditioning. After relocating to room 401, the lack of noise improved, though bring your earplugs. There is a space under your door and you can hear your neighbors closing doors, walking, breathing. The breakfast selection was minimal, consisting mainly of bread, butter, one egg, kids juice, coffee and milk. On the last night, the elevator was out of order, causing disruptive noise until morning. The lack of amenities and noise disturbances affected the overall quality of my stay. Despite the convenient location, clean rooms, the value for money was questionable.