"Hotel espanhol dedicado a espanhóis. Os quartos são bons, o hotel em si tem boas condições, contudo o staff não está preparado (nem faz por estar) para cliente não espanhol. Os escorregas das piscinas encerram entre as 14.30 e as 17h bem como todas as atividades no hotel. A comida é má. O buffet é mau. Fritos fritos e mais fritos. Algumas vezes nem se reconhece o que nos estão a apresentar. O chefe em vez de fazer grelhados ao momento, prepara-os com bastante antecedência ficando moles, aquecidos só e sem qualquer sabor. A fruta fatiada resume-se todos os dias a melancia e melão e as vezes triângulos gigantes de abacaxi (verde). Salada de fruta? Não há. Variedade de pratos? Não há. Sopa para crianças? Não há. Existe gaspacho diariamente e uns caldos nada apelativos. O serviço de TI, a hora do lanche resume -se a sandes de 3 tipos, hamburgers frios, batata frita de pacote, palmiers e frutos secos servidos em copos de café. Todos os dias sem qualquer outra variedade e cuidado na apresentação e serviço. Tive inclusivamente de ir ao Mercadona mais próximo buscar comida para as minhas pequenas dada a falta de variedade, cuidado e limpeza no buffet. É um hotel de 4 estrelas com bastante inclinação para as 3. Hotel a NAO repetir. "

"This might seem like its going to be a negative review that’s what we thought after the first 48 hours but then we learned how the hotel functions and our opinions changed. Firstly, the hotel would not be open this time of year if it was not for organised golf parties, and we estimated that over 90% of guests were there in that capacity. It’s not surprising therefore that the hotels priority guests are the golfers. We were one of the few people there just as a couple so we are not the ones making this place successful therefore not a priority. We discovered this on the first night at the restaurant, all the tables outside are taken by the golf parties and the tables inside are set for parties of 10. There were just four tables set for four and often three of those would have reserved for golfers only notices. The first two nights we asked staff were can we sit? He promptly removed one of the reserved signs and said sit there. After those first nights we just took it upon ourselves to remove “reserved for golfers” ourselves and take one of the tables. I did mention this to the reception who said they would tell the restaurant to keep us a table but nothing changed. Having two hundred golfers all dining at once makes it very noisy and when they all come up to get food from the buffet very crowded. At breakfast things are different but still prioritise golfers, because they are teeing off from 8.00 AM if you arrive about 8.45 most have left. The staff are already setting the tables for the evening meal and even though breakfast is served until 10.30 most mornings we had to set our own table. Do not arrive after 9.15 because they have stopped cooking fresh eggs and bacon what is left has been under the heat lamps for 20 minutes. So that is the end of the negatives once we accepted that without golfers the hotel would be shut like pretty much every other one was in Almerimar and we learned to work around them at meal times there was a lot of plus points. The rooms are very modern and spacious it had one of the best hotel showers I have come across. Try to get a room that over looks the gardens and swimming pool ours over looked the carpark the loading bay and the main road so was quite noisy but we hadn’t paid for an upgraded room so that was the low end of the cost scale. We had no hot water in our room on arrival but once reported it was fixed promptly. This time of year there is only entertainment on Friday and Saturday night but the singers on Saturday were excellent. The hotel has a 27-hole golf course with decent practice facilities. The town of Almerimar is very quiet in October which suited us but if you want more to do this would not be for you. Outside the hotel they bill themselves on the sign as five stars Jet 2 have it four star which I would agree with. In summary if you are coming here as part of a golf society, I think you will have a great time if coming as a couple be prepared to know you are not the priority but you can make it"

"I stayed one night here to meet a local friend. I got to my room for leaving my bag and my friend went with me, cause we planned to eat in the hotel restaurant together. But when arriving to the room the phone rang immediately, it was the lady at the front desk. She was very rude and asked my friend to leave right away. That it was threir policy with no guests at the room. This has never happend me before, and I find it very strange to not even be visiting the room for a hotel guest. We went down to the reception, and tve lady was continue to be rude to us. So we went to another restaurant for sure! Never going back here…."