Descubra sua estadia em Edmonton

"Booked again, hoping for better service, but was disappointed. The front desk agent, Mainuddin, left me on hold for over 30 minutes when I simply asked about early check-in ; only to be told no. The funny thing is he forgot I was even on hold. I hope management takes time to train their staff. He was also the one who assisted me during my last stay, which was just as bad. No breakfast is provided, but Cora is nearby. I’ll be booking elsewhere next time, where I won’t be demeaned or have my time wasted. I also reminded the front desk multiple times that I needed a fridge and microwave in my room."

"This is a fantastic place! The hosts are super friendly and welcoming. Plus, the environment is great! Btw, it’s close to the WEM."

"A localização está acessível a diferentes transportes públicos, conveniente para os viajantes solitários, e está no centro da área central onde estão localizados restaurantes e grandes estabelecimentos. Em geral, o Chateau Lacombe é um bom hotel para ficar se você planejar ir para Edmonton."

"Clean and tidy room The breakfast was very simple, just eggs, potato chips and bread, and there was not much space. I was a little disappointed and had to eat out again. The hair dryer stops after 2 minutes and I can’t continue blowing. The only advantage is that it is very close to West Edmonton Mall."

"I enjoyed my breakfast with a nice view of the North Saskatchewan River. The staff was friendly and helpful. Smooth check-in and check-out. I would return and stay at this hotel."

"Average stay, had paper thin walls (could hear neighbours flushing their toilets) or people’s footsteps upstairs. Also, the pillows considering it’s a hotel were disappointing. But the room was big and clean, breakfast is standard and it had a pool, fairly large hot tub. Furniture, decor and carpet looked dated."

"An amazing stay at this hotel!! It met our needs completely. We came in for a 2 day conference from Vancouver, BC & couldn’t have been happier with choosing the Best Western Cedar Place Hotel for our stay. The location was great. The staff were exceptional, humble, kind & receptive to our many requests that came up circumstantially. I haven’t experienced this level of client service in the hospitality industry for a very long time. Every single staff member we came across over the phone & in person was exceptional & overall our stay was an amazing experience! Thankyou again."

"We booked the Argyll because of its proximity to the Saville center. We were attending a Curling camp that started early in the mornings. It was an eight minute drive to get there. The beds were awesome and comfortable, but the rooms were older and beaten up a little bit. The stay probably would’ve been fine except there was a rave at the bar attached to the mall that was half outside and it went until about 10:30 PM. It was super loud in the rooms. We also had a next-door neighbour that started his parties at one or two in the morning. Even after complaining the first night, they still left him in the room next to us for the next night. I got very little sleep for two nights in a row. The breakfast wasn’t much but fine anyway. There’s lots of free parking. And a few restaurants in the strip mall that the hotel is attached to. Some interesting clientele around, but it wasn’t scary or anything. Just not a good hotel for kids to be at or if you need to be up early in the morning. "

"2024年6月26日入住的，酒店門口不太顯眼，大堂也不富麗，比想象的四星酒店低調很多，但是房間佈置（除了床）、衞生設施、走廊環境、隔音效果…還是挺好的，符合四星標準。房間配備了冰箱、保險箱，但沒有微波爐，在電話要求後，馬上送來一台。客服也不錯，除了有一天垃圾忘清理了。 重點想講一下房間床的不合理設計（見圖片），床架的兩個“直角”赤裸裸地露在外面，入住第一天的白天就被那兩個直角磕到兩次，晚上上完廁所出來小腿的同一個部位又被磕到，夏天穿的少，挺疼的。第二天找了報紙蓋住“直角”，視覺上提醒自己繞道而行，避免了繼續被傷。同時向前台投訴了“不合理”的設計，酒店作了人性化處理。 提醒想入住此酒店的朋友，注意床的邊邊角角，據説該酒店所有房間的床都是同樣的設計。"

"Roy was super helpful when we checked in. Thank you for going the extra mile for us. We loved our room. We would recommend this hotel and friendly service of Roy to everyone visiting Edmonton."