Britannia Edinburgh Hotel

O hotel só faz check-in às 16h. só às 16h... muitos hóspedes chegam durante o dia e esperam muito tempo pelo check-in..... fila longa e longa. A equipe me deu um quarto errado, sem janela, que é muito estreito, que reservei um quarto individual padrão com cama queen size. o quarto sem janela, sem wifi, sem rede...e parece que não consigo respirar no quarto... e eu tenho que voltar para o lobby novamente..... o cartão da porta não é tão bom... Tenho que ir à recepção para ativar o cartão todos os dias...sim. .. diariamente... em algum momento, descobri que quando tentei abrir a porta do meu quarto... mas não consegui... e eu tenho que voltar para o lobby novamente.... é muito chato. A localização é boa. com ônibus para o aeroporto e estação de bonde e ônibus nas proximidades. O café da manhã é bom, com muitas opções. A comida é a mesma todos os dias.

Once we got here we were waiting a while whilst the receptionist spoke to her friend, this happened a couple of times. We checked in, got to our room and found the door wedged open with dirty linen and rubbish bags. The worker fixed this as soon as I let them know, however it wasn’t very nice or safe to see our room open. There were 3 plugs in the room on the other side to the beds which wasn’t great. We paid for no window, and got a window with a lovely view which was nice, however the free wifi advertised didn’t reach our room which wasn’t great. After the first night we got back and found our window handle had fallen off, and wouldn’t close. This meant we could hear outside very well, and the cold was getting in. We told reception who said someone would be in to fix it the next morning, however they weren’t and had to put up with this for the rest of trip. Little disclaimer, check in’s at 4, you can check in early but it costs £10, and they don’t open the bar til 5 so not much to do if you’re waiting. Last thing, there seemed to ALWAYS (no matter what time) be black bin bags full of rubbish, glasses on the floor, and dirty linen on floor.

Unfortunately hotel was a total disappointment for me. The check-in starts at 16:00 which is so late and when you want to check-in earlier they request 10£. There is no free of charge wifi in the rooms, you need to buy it for approx. 7£ (not even sure how long you can use, probably an hour). Only free wifi one can use is in the lobby. Location is not bad but you need to walk a lot on the cobblestones to reach the hotel and it’s quite a journey on a hill. If you have heavy luggages with wheels, it’s better to take a cab… Most of the rooms were still in renovation and they only have electronic heaters, which most of them unplugged so once you get into your room be ready to freeze first. It’s an old hotel, looking nice from outside but overall it doesn’t worth the price you pay.

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internet is a utility in the room ( water electricity) you can’t charge your guests to use wifi in the rome while you no telephone in the room, it is not safe as I found the emergency door open the leads direct to the street on the third floor.. the property is dirty.. elevators are discussing… staff were really bad with an attitude… I would pay double of what I paid in this hotel and stay in another hotel … windows are noisy not double glazed.. I couldn’t sleep for the noise of the street … my problem list with this hotel is long ..!! this hotel run to cheaply make one dollar and actually they are losing a thousand instead .. I do not recommend this hotel at all event it was for free …. I never gave such a bad review for any place in my life but this hotel deserves

Can't put into words how unclean , noisy this hotel was We got to our room which the dr was open The lino on bathroom floor was duct taped into place Duct tape around bathtub & under the sink a cpl of insects in the bath tub which had a dirty rings round it Crumbs on room floor Burst springs in the mattress Stains on carpet which was spongy The list goes on ........ This is far from a 3 star A 1 star is way better than this Totally Devastated is an understatement Wish I hadn't wasted my money on booking this