The Amethyst Hotel by Paymán Club

Excellent value for money had a problem with the Tv Because 5minutes speaking to the wife was Enough Fixed within 10 mins.

The worst hotel I thought blackpool was bad but wow When I arrived (single female), there was no one to check me in. I phoned the numbers written down on reception. The first one went to voicemail, and the second was answered he said he would be 10 mins as walking his dog, more like 20 mins I was then put on a phone to a man who spoke very poor english, asking me what I needed. All I wanted was my room key, which I had paid for I eventually got in, and the floors were disgusting, and the room was covered in marks and cracks. I have provided photo evidence. The gentleman running the hotel was nice enough and told me where the local pub was I did get some sleep, but I would not recommend this hotel EVER

no shower, dirty room, no staff, depressing rooms....staff not about to ask questions regarding condition of rooms...i wouldnt put an animal in these rooms!!

The hotel was entirely as described. I stayed for 2 weeks due to hospital stay and it was a comfortable safe place to stay. We had use of the kitchen area and the gardens were pretty even for the winter, I imagine they would be even better in better weather. Staff were friendly and helpful.

Great hotel enjoyed my stay they look after me in here over other guests they are the only hotel that have managed to accommodate me and have the flexibility of keeping customers that behave badly without prejudice ignored the bad reviews on here about it

I made a large booking here for a few of my employees. My employees are not fussy and generally will stay anywhere as long as its clean and they don't share rooms. We really do not mind a dated hotel, in fact, a lot of the time they are more homely and nice for a longer term stay. This is not the case with the Amethyst Hotel. This hotel is absolutely filthy. They are also in complete denial about the state of their rooms. I quote "your expectation of a room for this price is too high" In fact I would not even stay in this hotel for free. One of our rooms had a crack that ran from the bathroom to the hallway, it was riddled with a dark mould, and it smelt absolutely awful. The lights in the hallway were non-operational, the room walls were stained, the carpets were also filthy like they had never been hoovered or cleaned since the hotel's inception. The worst part of all was the smell though. It had an odd musky smell which filled your nostrils as you entered and got caught in the back of your throat, you can tell there is a serious damp issue here so any older guest / guests with any possible lung issues should avoid this at all costs. They never offered us any alternative and I could not force my men to stay there, so I was forced to book additional last minute accommodation at a great expense and headache. I brought these issues up with the hotel staff Nil Jackson who proceeded to tell me we were all wrong and that there was "no smell" even when their own caretaker inspected the rooms with my employees together and agreed. I am not sure if Nil Jackson personally owns part of this hotel but she was so defensive over these rooms that I cannot imagine what her home looks like. Any other hotel in the world would have simply apologised and offered an alternative which I would have been more than happy with, but instead they choose to fight us over our comments and that it is our own standard which are the problem. I'd highly recommend actually reading the reviews and listening because even I thought "it couldnt be that bad"

Where do I start? Difficult check in, noise all night, very dated throughout, dirty kitchen so didn't use it. The experience was so bad that all 4 people we had booked in at this hotel for business left a day early as they would rather drive over 5 hours a day than stay another night.