Premier Inn Durham City Centre (Walkergate)

Stayed 2 nights in a supposed twin room, which I think they upgraded us to a family room that had a bathtub :D location is 2 mins walk from the town hall with lots of resturant around & 10 mins from railway station. Very friendly staff who greets you every morning. Didn’t have breakfast included but the meal deal was pretty attractive (2 course meal + breakfast + drink for £24.99) so my friend and I decided to go for breakfast next morning (£9.90 for unlimited cooked + continental). Love the energy of the staffs :D

早入住一個小時

Very clean and tidy in a convenient location, everything in walking distance. Great breakfast served by Adam- all the staff were very friendly and helpful.

Would recommend this hotel - friendly staff, quiet but central location, comfy bed. Super clean shower.

Hotel is well located for a visit to Durham with nearby parking (£8 for 24 hours)and has recently been refurbished to a high standard. The staff were helpful and friendly.. Location was very quiet

Room hadn't been hoovered, bathroom floor dirty, no toilet paper, only one bath towel for 2 people, only one pillow per person, reception did help Empty hot plates at breakfast, No-one on reception to validate our carpark ticket when checking out so had to pay full cost Great location

Great location for celebrating my birthday with friends, staff very helpful and welcoming. Room quality and clean comfy bed Great stay

On arrival for checking , due to staff change over check in didn’t run smoothly, as we were due to attend a private party at 3pm we tried to check in early as advised the previous day we could .(friends did check in after us and didn’t have to pay ) between 2 staff staff on front desk they stated they were available then they weren’t . After 20 minutes we decided to get changed and leave bags in the office .as stated before we were due to attend a party at 3 pm so i decided to try again as wasn’t happy leaving my bag. this time i was successful and still charged early check in and it was 2:45pm. Room was clean and tidy , bed and pillows were really comfy , and had all amenities required. Following morning we went for breakfast and it was a farce , there was only a few people in the restaurant so no mad rush before we got there , there was very little to choose from they were replenishing the cooked breakfast however when they brought food out it was very little so people behind had to wait , looked like only a tin of beans had been opened and a couple of sausages done at a time , there was no orange juice as it ran out , lattes and cappuccinos also ran out took 20 mins to fix and to top it off there was a hair in my fiancés breakfast ( see image attached )

Everything about this hotel will want you coming back time and time again the staff were so friendly and helpful nothing was too much trouble the manager even went to lost property to get us an umbrella