William
7 de fevereiro de 2024
To checking in with the warm cookie was a yummy treat to a start of a birthday weekend, to the excellent room service, and a great view from the third floor of the river.
Although, the pool door would not open during operating hours and even with front desk's help at 6a.m. the assistance and attempt was lazy on the first try. After disappointment and with a hopeful second chance, another front desk agent, his name is Tia and he was extremely helpful to immediately open the pool door and was nice enough to even activate the daily engineer an hour early before their scheduled shift. The shower did have a slow drain and the corner of the shower curtain had some red hair stuck to it which was gross and not my hair color. There was crumbs in the bed when the sheets were pulled which was a concern. The room service from the Animas Restaurant downstairs was fabulous and was nice enough to offer a free birthday ice cream bowl.
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