frances
22 de janeiro de 2024
The first shock in the amenities was that the room was situated in a center row of rooms. In other words, “view of Lake Superior “ or “view of the city “ (the only two options mentioned in the property description) were not an issue. THERE WERE NO WINDOWS AT ALL IN THE ROOM!!! It was like being in a cave! When I asked if they could put us in a room with a window of SOME kind, the response was “yes…..but upgrading to a room with a window will cost more.” SERIOUSLY??? At 11:00 pm, we finally called the front desk and asked them to come up and speak to the adolescents (and their parents or chaperones) who were running around and yelling/laughing in the halls all evening. At 11:45 pm, they were still disturbing any modicum of quiet hours. The whole hotel was full of hockey families there for some big competitions in town. There were children, unsupervised, from about 9 years old to high school age. They were rowdy and it didn’t appear that any of the adults were controlling their behavior. Nor was hotel management. There was a child’s Lego block in the middle of the living room/bedroom floor, and someone else’s long hair on the shower wall and sink in the bathroom. The shower had built in toiletries dispensers, which I thought was really nice. And it would have been if there had been shampoo in the dispenser and more than a tablespoon of shower gel in the dispenser. One towel was provided per person for a 2 night reservation.
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