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5 star

The Westbury Hotel
4.5/542 avaliações

The Westbury Hotel

Dublin City Center Dublin|2.18km de Cusack's Bar
This hotel is 5-star price-wise only. For example, when we arrived, we have been welcomed by the Customer Care Person, who explained to us who she is, but said nothing on how she can help us and definitely nothing about the construction on the 4th floor of the hotel. So, banging starts at 8:30, which presumes that everyone is up and about at that hour. Apparently, they were supposed to notify me about it via e-mail, but someone just forgot about it... If I knew there will be construction at the hotel, I would have never stayed here. I guess that's why I never got that email... The concierge reached out to us a while ago asking why we are staying at the hotel so long. We have written to him in a reasonable detail. No response. Zero follow-up. The concierge in general was great in instructing us how we can do things ourselves. Another example. We return to the hotel at 10 pm, and our ever-hungry teenagers would like to eat something. - We are sorry but all the restaurants close their kitchens at 9:30 pm, and there is no room service. - Can we have have at least some bread and butter? (And here, the staff at 5 or even 4-star hotel would respond ”Let me see what I can do.” But instead we heard:) - No. You need to take care of it by yourself. And, it is like this, pretty much with everything service-wise at this hotel. Only the staff of the first-floor café seemed to know what they are doing. It just looks like the place lacks direction from the management that is lost and confused. To add to the ”attractions” we could hear very clearly all the water noises coming from a room next door. We also had some trouble falling asleep as the guy next door snored like a hog in heat. I also think that having the permanently screwed through cracked dial to a heated towel rack is something that I would find at a 2-star hotel, and I still would be surprised... There was 6 of us in 3 rooms, and we stayed here for 6 nights. The impressions were all the same. It's the details that matter both in the customer service and the decor, and it is simply not a case here. At the end of our stay, the front desk staff has made a scene, because we wanted a detailed invoice. Thanks to that though we found out they have charged us additional numerous positions from the mini bar, which we did NOT use. So, please be careful they will try to cheat you.

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Breakfast

Gardiner Lodge
4.3/565 avaliações

Gardiner Lodge

Dublin City Center Dublin|1.07km de Cusack's Bar
Having never been to Dublin before, I picked the Gardiner Lodge without much to go on. Happily, I made the right decision. In fact, I feel like I hit the jackpot. I have been here for almost a week and I have had nothing but the most positive experiences. The people at the desk are supremely knowledgeable, attentive, friendly, and helpful. The kitchen staff serves up a wonderful breakfast every morning under the natural light in the solarium/dining room. For those mornings when I could not wait until 8am (at which point the Irish breakfasts begin to appear), a continental buffet has been waiting for me at 7am. The rooms must surely have been remodeled recently; mine looks and feels brand new. The Gardiner is perfectly located for my purposes, just above the corner of Gardiner and Talbot. Two wonderful (and very different) pubs--the Celt (with Irish music) and Grainger's (with peace and quiet)--are within a stone's throw on Talbot. There is espresso to be had on the intersection itself. Gardiner Street is busy with traffic, but no street noise ever reached my room (#16); only the sound of the occasional seagull. Dublin north of the river is not as ”well-heeled” as Dublin south of the river, and that's exactly the way I like it. Talbot is a wonderfully unassuming street with a pleasing mix of restaurants, formal and informal. Bottom line: I will come back to the Gardiner Lodge the next time I am here.

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The Croke Park Hotel
4.3/5105 avaliações
Had to argue to not get charged for a meal I didn’t have at the restaurant when checking out. Staff was friendly but maybe something fishy going on in the restaurant. That being said we had a few drinks at the bar and it was very nice.
The Spencer Hotel
4.2/5116 avaliações
Dublin City Center
Nice Hotel-stayed here before -even has a swimming pool which is unusual in Dublin. Great location making easy to get around -did not eat there as had early flight but room beautiful with all amenities in place -had courtyard facing room -was very quiet -overall great stay-will return.
Gardiner Lodge
4.3/565 avaliações
Dublin City Center
Having never been to Dublin before, I picked the Gardiner Lodge without much to go on. Happily, I made the right decision. In fact, I feel like I hit the jackpot. I have been here for almost a week and I have had nothing but the most positive experiences. The people at the desk are supremely knowledgeable, attentive, friendly, and helpful. The kitchen staff serves up a wonderful breakfast every morning under the natural light in the solarium/dining room. For those mornings when I could not wait until 8am (at which point the Irish breakfasts begin to appear), a continental buffet has been waiting for me at 7am. The rooms must surely have been remodeled recently; mine looks and feels brand new. The Gardiner is perfectly located for my purposes, just above the corner of Gardiner and Talbot. Two wonderful (and very different) pubs--the Celt (with Irish music) and Grainger's (with peace and quiet)--are within a stone's throw on Talbot. There is espresso to be had on the intersection itself. Gardiner Street is busy with traffic, but no street noise ever reached my room (#16); only the sound of the occasional seagull. Dublin north of the river is not as ”well-heeled” as Dublin south of the river, and that's exactly the way I like it. Talbot is a wonderfully unassuming street with a pleasing mix of restaurants, formal and informal. Bottom line: I will come back to the Gardiner Lodge the next time I am here.
Beresford Hotel
3.8/5107 avaliações
Dublin City Center
Hotel is in a central location , unfortunately that’s where it finishes, male when checking in needs to learn some manners, our room was basic but clean , breakfast was just ok for €25,found the staff extremely unhelpful had to interrupt their conversation in their own language , for the basics like butter and milk and on both occasions we were told where to find it while sitting at our table, they weren’t busy as there was only ourselves in restaurant at the time. The hotel lobby is like a waiting room, no tables to leave scalding hot tea on, the bar closed abruptly, everyone was told by the barman to leave immediately with drinks to the lobby where he thought , we were all going to fit still amazes me , a little heads up that the bar closes early and we wouldn’t have rushed back, anyone attending any shows or concerts chill elsewhere! Lastly, you get a car park reduction if, YOU ASK at check out ,for either of the 2 car parks close by. Irish Life being one!
Lyndon Guesthouse
3.8/532 avaliações
Dublin City Center
We had a reservation for early march but sadly had to cancel it. The customer support was very kind and fast, and agreed to not have us pay the cancellation fee that would have been required since it was a last minute thing.
The Address Connolly
4.1/597 avaliações
Dublin City Center
We arrived to check in at agreed time and had to wait 2.5 hours for our room. We weren't the only ones. The day after our arrival the same thing happened, a lobby full of disgruntled guests waiting for their rooms. As a consequence we missed the first thing we had planned for our stay in Dublin because we couldn't get in to our room to get showered and changed. The room was very clean and comfortable but unfortunately one of the double mattresses had a dip in it and was uncomfortable unless we used pillows to make it level. We were in Dublin to celebrate my 50th birthday and my ftiend had arranged for a bottle of fizz to be on the room on arrival. This had been forgotten in the rush of getting rooms ready and my friend had to remond them. She had paid for this online but the hotel tried to charge her for this again on departure. The hotel brasserie was bright and attractive and the Irish liqueur coffees were wonderful. The hotel is fabulously located and has so much potential. It just isn't OK at the moment. Hopefully this will improve. Having said all of this - I would give the hotel another chance if I returned to Dublin. We all have our off days.

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