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5 star

The Westbury Hotel
4.5/542 avaliações

The Westbury Hotel

Dublin City Center Dublin|0.75km de Oscar Wilde House
This hotel is 5-star price-wise only. For example, when we arrived, we have been welcomed by the Customer Care Person, who explained to us who she is, but said nothing on how she can help us and definitely nothing about the construction on the 4th floor of the hotel. So, banging starts at 8:30, which presumes that everyone is up and about at that hour. Apparently, they were supposed to notify me about it via e-mail, but someone just forgot about it... If I knew there will be construction at the hotel, I would have never stayed here. I guess that's why I never got that email... The concierge reached out to us a while ago asking why we are staying at the hotel so long. We have written to him in a reasonable detail. No response. Zero follow-up. The concierge in general was great in instructing us how we can do things ourselves. Another example. We return to the hotel at 10 pm, and our ever-hungry teenagers would like to eat something. - We are sorry but all the restaurants close their kitchens at 9:30 pm, and there is no room service. - Can we have have at least some bread and butter? (And here, the staff at 5 or even 4-star hotel would respond ”Let me see what I can do.” But instead we heard:) - No. You need to take care of it by yourself. And, it is like this, pretty much with everything service-wise at this hotel. Only the staff of the first-floor café seemed to know what they are doing. It just looks like the place lacks direction from the management that is lost and confused. To add to the ”attractions” we could hear very clearly all the water noises coming from a room next door. We also had some trouble falling asleep as the guy next door snored like a hog in heat. I also think that having the permanently screwed through cracked dial to a heated towel rack is something that I would find at a 2-star hotel, and I still would be surprised... There was 6 of us in 3 rooms, and we stayed here for 6 nights. The impressions were all the same. It's the details that matter both in the customer service and the decor, and it is simply not a case here. At the end of our stay, the front desk staff has made a scene, because we wanted a detailed invoice. Thanks to that though we found out they have charged us additional numerous positions from the mini bar, which we did NOT use. So, please be careful they will try to cheat you.

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Breakfast

Trinity Townhouse Hotel
4.3/577 avaliações

Trinity Townhouse Hotel

Dublin City Center Dublin|0.43km de Oscar Wilde House
This hotel is perfect, location is amazing (hidden gem), and the staff...unbeilable fantastic! I want to start the review by thanking, Lidia, Abby, Alon, Dana and Lidia. I stayed at this hotel: 2 nights on my first trip (mid February) and then 3 nights with my family (early March). From the moment you arrive, you know this is not your typical hotel. It is more like an exclusive apartment with guest services. Do not expect the traditional hotel feel. I felt like I had my own apartment in the middle of Dublin and I had a friend at the front desk to guide me, provide me with recommendations and assist me with any question or service that I needed. Amazing! It made my stay in Dublin feel like I was at home. They knew me by name and knew what I needed. There is no elevator, which made it even better as I was able to do a bit of work-out getting to my room and along the way, I met a few of the other guests. This is not a party place, a loud and obnoxious place, you will not find rude people. Just guests who are interested in feeling like they are home. Since I stayed here in two different occasions, I was able to experience two different rooms both in the upper floor, one facing west and the other east. No street noise at night and its was quiet. The rooms have their own AC units which allows you to control the temperature in them. The housekeeping ladies (Dana and Lidia) will make sure your room is tidy every time you come back from your daily outing. Lidia will make sure that your are welcomed and Abby and Alon will make sure that you are taken care in the weekend and evenings. Can't say enough about this place! Perfect gem and a great place to be at.

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Trinity Townhouse Hotel
4.3/577 avaliações
Dublin City Center
This hotel is perfect, location is amazing (hidden gem), and the staff...unbeilable fantastic! I want to start the review by thanking, Lidia, Abby, Alon, Dana and Lidia. I stayed at this hotel: 2 nights on my first trip (mid February) and then 3 nights with my family (early March). From the moment you arrive, you know this is not your typical hotel. It is more like an exclusive apartment with guest services. Do not expect the traditional hotel feel. I felt like I had my own apartment in the middle of Dublin and I had a friend at the front desk to guide me, provide me with recommendations and assist me with any question or service that I needed. Amazing! It made my stay in Dublin feel like I was at home. They knew me by name and knew what I needed. There is no elevator, which made it even better as I was able to do a bit of work-out getting to my room and along the way, I met a few of the other guests. This is not a party place, a loud and obnoxious place, you will not find rude people. Just guests who are interested in feeling like they are home. Since I stayed here in two different occasions, I was able to experience two different rooms both in the upper floor, one facing west and the other east. No street noise at night and its was quiet. The rooms have their own AC units which allows you to control the temperature in them. The housekeeping ladies (Dana and Lidia) will make sure your room is tidy every time you come back from your daily outing. Lidia will make sure that your are welcomed and Abby and Alon will make sure that you are taken care in the weekend and evenings. Can't say enough about this place! Perfect gem and a great place to be at.
The Alex
4.4/5107 avaliações
Dublin City Center
I have stayed at 4 or 5 hotels in my various trips to Ireland. I even stayed at a 5 star resort the last time I traveled here and I will say hands down the room at the Alex was by far the nicest room I have stayed in. It's not directly in the town center but it's just a 10 min walk away and one I didn't mind based on the quality of the room. My only wish was that it had a pool. There is a work out facility across the street that I never checked out so one might have been there. If I ever go back to Dublin I would definitely stay here again. They have a couple of restaurants near by both places were excellent one served the best fish in chips that I have ever had the other had a great Guinness beef pie.
Staycity Aparthotels Dublin City Quay
4.3/581 avaliações
Dublin City Center
We stayed two night at weekend. Immaculately clean, comfortable beds and pleasant staff. Walking distance of city centre, sights, restaurants etc. Would highly recommend. Parking a 10 minute walk away.
The Mont
4.6/5119 avaliações
Dublin City Center
This hotel was perfect for a 2 night stay in Dublin. Very clean and quiet, but so close to the centre. Used the gym both mornings, which was used by several people and clean with towels, water, and a good choice of equipment. Good supply of toiletries, coffee and tea in the room, as well as several bottles water, which is always so welcome! Room small, but not tiny. Staff was fantastic- especially Sabrina who could not have done enough! She offered to organise any tours, and helped us with the Dublin express to the airport (much better than a taxi!). Would definitely stay again!
Staycity Aparthotels Dublin Mark Street
4.4/5112 avaliações
Dublin City Center
An incredible aparthotel, located very well near the temple bar area. The customer service at the reception was very good, they did their best to understand us. We will repeat without a doubt.
The Davenport
4.4/5103 avaliações
Dublin City Center
Great hotel in the midst of Dublin. Within walking distance to multiple sites. Staff at the hotel were friendly, helpful and always pleasant. Rooms were very comfortable. Breakfast buffet was well furnished with a wide assortment of items. Would definitely stay there again.

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