Explore avaliações de hóspedes de hotéis em Dubai

DoubleTree by Hilton Dubai M Square Hotel & Residences
4.5/5174 avaliações
Bur Dubai
Thank you so much to all the staff in Double Tree you made my family holiday an amazing experience.Your service is spot on. I have travelled and stayed in hotels around the world but I never met staff who showed so much willingness to make customers enjoy their stay. Our apartment was spacious and kept clean all the time, for breakfast we were spoiled for choice and thanks to an amazing “certified waitographer who helped is with a family photo every morning, its a pity I cant remember her name but if she sees the attached photo she will remember us. The ever smiling Jenny at reception welcomed us and made us feel at home immediately. Thanks to all the team, in the dinning room your job is difficult but you all kept wonderful smiles. The concierge team you guys were brilliant thank you all.I hope to meet some of you on my next visit. From a very satisfied customer
DoubleTree by Hilton Hotel and Residences Dubai – Al Barsha
4.3/5190 avaliações
Al Barsha
the staff was courteous, and caring for all my requests. the only thing that impacted my experience was coming to a room that was saved for me from the day before to a dirty bathroom full of long hair on the floor, I had an injured foot from the storm the night before and was not looking forward walking around in and out showers with this level of cleanliness... expectations for a 4-star hotel were high on that front, the staff did send a cleaner right away but my impression is was something that should have been taken care of before hand since they made me wait in the lobby before going up to my room.
DoubleTree by Hilton Dubai - Jumeirah Beach
4.2/547 avaliações
Dubai Marina
Our stay at double tree hilton was good. Customer service from Angelica at the front desk could be improved with greater training and experience to be more attentive and effective in meeting customer/our needs; for example requesting additional hours in the room on check out day from the first night we arrived; this was not accommodated/ followed up until the night before we left .. and once agreed, we were still locked out of our room as the room key was not updated! Michelle who answered the phone whenever i dialled 0 was exceptionally informative, helpful and attentive. Our suite was large, spacious and clean; lifts worked well (from 24th floor); breakfast variety and service were very good; evening meal menu was limited but adequate with an additional charge for some items, which was fine; staff worked well with our dietary preferences, met our needs and cleared our tables promptly . Security and pool staff were polite, friendly and attentive. We did miss not having use of the pool which we were informed in advance was being refurbished. We were concerned it might have been noisy with construction work and it was not; the way the pool area was cordoned off was all white boarding which did not adversely affect the ambience under the circumstances. All in all, our stay was pleasant.
DoubleTree by Hilton Dubai Al Jadaf
4.4/5203 avaliações
Bur Dubai
good choice for me in contrast to most hotels in Dubai cater for Indian guests favourably. Room is wide & fine. Excellent bath & toilet room.」
DoubleTree by Hilton Dubai - Business Bay
4.4/577 avaliações
Business Bay
Great hotel for business travellers and tourists who want to stay close to the main attractions of Dubai. Valet parking is very convenient and is free for hotel guests. Rooms are very modern and spacious, breakfast is generous and delicious. There were some minor issues with the hotel room (lights switch, cold water in the shower), but all was resolved by kind hotel staff. Will definitely recommend this property!

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