Usuário anônimo
17 de dezembro de 2024
The stay overall was satisfactory until the final day, when I encountered a couple of issues that caused significant inconvenience. On the night of my check-in, I requested an extra pillow as I have lower back pain. However, I ended up waiting for over an hour. When the staff finally came to explain, I was informed that the extra pillow had been given to another guest who had requested it after me. I found this to be unfair and disappointing, as my request was made earlier and for a genuine reason.
To make matters worse, on the last day, when I had a flight to catch, there was a complete lack of water on the first floor. This unexpected situation disrupted my preparations and made it quite challenging to get ready for my journey.
That being said, I really love the vibes here overall. Plus or minus, I will still consider coming back.
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