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22 de novembro de 2024
We had a disappointing experience during our stay at this hotel. The staff was generally unfriendly and unwelcoming they didn’t even greet us back when we said hello. Upon arrival, our room was still dirty, which was unacceptable. After three days, when we kindly asked the cleaning staff for fresh towels, the housekeeper gave us a rude look and even started an argument, which was very unprofessional.
The only positive aspects were the male manager and a staff member named Mustafa, who were both friendly and approachable. Unfortunately, their efforts couldn’t make up for the overall negative experience.
Would not recommend staying here.
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