Hotéis Hot spring em Doha

OK, so based on reviews etc decided to stay here even though I am a Marriott Bonvoy loyalty member. Arrived at 6am and was not expecting a room for early check-in but if you don't ask then you will not know. Walked up to checkin counter, no greeting what so ever. Asked if it was possible to checkin early and he said no and that they are totally full. No occupancy left. I said OK fair enough. I said I wanted to pay for breakfast for 2 adults for 6 nights so wanted to go eat breakfast at that time. They said it would be 150 QAR each per day. I said I had an email from the reservations team that it was 115. They said no that was wrong and not sure why reservations would say that. Asked to speak with manager who arrived promptly. Told him that I was told to checkin later at 2pm but wanted to clarify breakfast costs. He told me to sort breakfast costs out direct with restaurant but he said he can give me a room straight away at 6am (even though it was an upgraded room which I know it was not). So for a hotel that was at full capacity that now had rooms available was appreciated. Went to room, left luggage then headed to breakfast to pay for 2 adults. Lady there said it was 150 per couple! So now, 3 different prices but as I got it at the cheapest version I went with that, LOL. OK, so the breaskfast is crap. Cold food sorry to say but really a breakfast spread...more just cold stuff, continental....and you can get eggs/waffles, avocado/toast. Bakes beans cold, halloumi cold, mushrooms on one day stone cold. Me and my wife were vegetarian (no egg either) so limited in options. The managers Anuj and specially Reda did pull it out of the bag and got us hash browns and parathas when we asked but not sure why these sort of options have to be requested. Normally, what you pay is what you get but at 115 each (around £25 each the breakfast is crap). It was only because Expedia was going to re-imburse me that we went for breakfast, otherwise we would have gone to the vegan cafes opposite - Mylk or EverGreens). The rooms, nothing special. Clean but weighing scales not working, TV channels crap and water leaking from shower area into bathroom area so had to block it off with a towel. Location is OK...opposite a good shopping mall, but to be honest I would just pay a little more and stay at the Marriott which is linked to the Mall. Now this is where the pain was. Whenever we wanted to leave the hotel and go to the Gate Mall next door we would have to get off at floor 2, walk across the lobby to catch another lift to get to the ground floor. Our key card did not allow us to go all the way down to the ground floor from our room floor. Security told me to get access from the reception. I asked Mohammed at reception if I could get that and he said that option was only available for long stay guests and because we were there for ONLY 6 nights it would not be possible to arrange that. I told him that was useless and he could not care less

Travelled with kids to Doha, we really enjoyed staying in this property for 16 nights. Beautiful and clean hotel with wonderful swimming pool and sport facilities. Very spacious rooms with amazing kitchen. The breakfast was good amd lots variety. The club lounge was very nice and great selections of food and drinks. The staff is the best all of them, they do everything to make your stay comfortable and happy. Special thanks to the hotel front desk managers both Mr Ali & Ali (you both made our stay great) much appreciated. Also Gagan from the front desk and Noufal and all his lovely & friendly colleagues at the main entrance (you guys were the best). Will definitely come back again next visit to Doha.

Amazing stay here. Was put in this hotel for an unexpected layover in Doha, the lady who was the hotel receptionist and also door staff were lovely and extremely helpful. Could not recommend the staff enough, really pleased with my stay. Lovely clean and comfortable room too I also booked the 3 hour group city tour which ended up just being me and the tour guide. The tour guide was incredible, lovely man and really informative and accommodating to anything I wanted to do! Highly recommend if you are visiting and thank you again to the tour guide for making it such a lovely experience in Doha.

Fantastic family experience. Vilaggio Mall is next door. Lots of shops and children's activities available. Staff were friendly, proactive and helpful. Room was great. Ipad controls made it easy to change the ambience at the touch of a screen. The bathroom had a lovely white tub so i recommend taking some roses and bubble bath to relax with. Shower was leaking a lot of water.... Gorgeous views on each floor. Ladies fitness facilities were really well maintained and easy to access. Hospitality and housekeeping was wonderful throughout our stay. Everyone was very helpful and courteous. The dining experience needs some improvement. The menu items are not really gourmet. 360 Restaurant menu needs more flavour. Afternoon tea in the Tea Garden was OK. The scones need more flavour and should not be restricted to afternoon tea set menu. They were not served with clotted cream, but a local substitute maybe? Talabat service in this location is very good. Lots of quality food delivery options available. I recommend getting the app if staying at this hotel. It would be really nice if this hotel provided a cart service to take guests to and from Aspire Park. Especially for families with children. It's difficult to walk out in humid weather. A local tour would be very helpful too.

Super great hotel, opposite the torch, the environment is very good, like a palace, the price is also cheap