South Beach Casino

Hotel staff were super friendly and great! Stayed with family for 2 nights in a junior suite room was clean as always never have any issues with our rooms. Have been staying there since you guys have opened a couple times a year with my family, I know alot of the staff. We've never had an issue with any of them until this visit. We couldn't get our favorite server cher as she was taking care of a really big party totally understandable however we got a younger waitress who quite frankly is just there for a paycheque! My mother asked for a water with lemon she brought all our drinks my mom asked if she could grab her lemon when she came back around yeppppp. Gave us our food and never came around to see how anything was ask for drink refills nothing. Acted the same to the table next to us as well spilled a customers drink and was super short with them as well. The manager came and apologized the next day as we asked not to have her cause she was rude the Day before. She was a taller younger staff. I think these young girls need to realize we are the people contributing to their paycheques and maybe should be polite to their customers.

My husband and I had previously enjoyed the buffets at Mangoes restaurant now called The Palms. We hadn't been for a few years due to Covid. It was our anniversary and we wanted a special dinner. Sadly, we were very disappointed with the food, the service and the cost. $70.00 for a horrible salad bar, burnt spareribs, tasteless perogies, and mediocre other side dishes. The prime rib however was very good. We are seniors and were really looking forward to a meal out. The dessert bar was also disappointing as there were too many flies on the sweets. We will not be returning!

This review is for Mangos Restaurant. The service was good and friendly, but the food was terrible. Hot dog was not cooked and the bacon was raw. The beef in my burger had an off taste. Previous meals in the past month have not been good either. A new chef is needed.