Usuário convidado
3 de novembro de 2024
My wife and I had a truly disappointing experience at The Grand Highness. Here are some key issues that made our stay unpleasant: 1. Terrible Parking Facilities: Although the hotel provides parking, it is extremely congested and difficult to navigate. When I parked my car, I later found scratches on it that seem to have been caused by a motorcycle parked too closely. This is extremely frustrating and could have been avoided if the parking area were managed better. (In Parking area, it is written as “Park at own risk”, Then what to expect more from TGH as i was disheartened) 2. Bed Bugs in the Room: The room we were assigned had bed bugs, which led to an awful night of itching and rashes. We initially noticed itching and were horrified to find bed bugs crawling on the bed. This was unacceptable and unhygienic, and it ruined our night’s rest. 3. Noisy AC Unit: The air conditioning was also a problem, constantly switching on and off with loud noises. This disrupted our sleep further, adding to the already uncomfortable night. Overall, I would not recommend staying at TGH, especially given the serious issues with cleanliness, parking, and overall maintenance. We were very disappointed and expected a much better experience.
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