Usuário convidado
4 de novembro de 2024
The rooms and food are fine. But when they us for the complimentary breakfast it got over before the mentioned time, when we approached the Manager Dinesh he did some eyewash activity by providing us uncooked sevai and upma. The royal spa which is been a part of the hotel it is a money looting activity. I highly recommend not take any sevices from the spa. The manager doesn't even have guts to reveal his name , very upset with his behaviour. When I told him that I will escalate, he has given his mail id. The management should not entertain such people it will hold a negative impression to the customer. He is such a rude and insensible person , management buck up and take necessary action for smooth functioning of hotel.
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