paulasK2030HH
25 de maio de 2024
This hotel is very basic dolls house furniture, they is no running hot water so cold showers all the time ,when I went to to speak to them about cold showers ,he told my friend I was angry .. it's a basic human right for a warm shower at least , I was told because they was no sun . Love holidays was no help either when I went on live chat .. The guy came upto me and said they would be some hot water late afternoon early evening so you could only have a warm shower once a day in that heat . . I had no shower curtain for 2 days and the bathrooms are a death trap the shower tray was higher that the floor with the toilet on a slant right next to it so could easily fall over if you step back in the shower .the gap between the loo and the wal was not wide enough for your knees they would touch the walls. Balcony is not worth having you could only fit 2 chairs on no table . And the noise that was something else, the owners have 2 dogs that roam free around the hotel al day but on a night they are outside and bark all night ,the traffic is horrible that's all you hear traffic and barking dogs . not what you see in the pictures ,it has a lovely pool, but does hire it to other people who are not staying in there hotel and they come out towels down before you even surface . I witnessed very poor customer service from the owner to a pair young men, they questioned the bill and he flew into a rage ,said he's not a thief he doesn't need money and would call the police ,threw the passports at these young men whilst we was sat at the same table as the lads he said they was very drunk and this wasn't the case . The next day one of the lads got a bottle of water from the fridge left them money on the reception top and the owner came out with the change and threw it at him and walked away,I couldn't believe what I witnessed how rude. They was also a lady from Barbados but lives in Luton staying in the hotel and she was completely ignored they looked at her breakfast like they thought she shouldn't have as much as she did but it had been paid for and I was having breakfast with her this morning,I was told later it's because they don't like black people how bloody awful It's a cheap hotel and you get what you pay for but my advice is stay somewhere else where you will get better customer service and a peaceful nights sleep .
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