Alexandria
26 de janeiro de 2024
I got locked inside the bathroom in room 204 for about 10-15 mins. After I was done using the bathroom the door would not open, the handle would move up and down but the lock didn’t move. My family that was with me tried to open from the outside, it still wouldn’t open. They called the woman who was working front desk letting her know what happened she said maintenance wasn’t working. She came up and brought scissors and that didn’t work. The ring thing around the handle was loose and I was able to get it back far enough to loosen the screws with my fingers and take them out, the lock still wouldn’t move so I ended up taking the lock out and that’s when it opened. The front desk clerk told me to leave everything in the bathroom and maintenance would fix it the next day. She gave us another room, spoke with the manger the next morning and he gave me $25 and said sorry. I don’t think that was fair, I stayed 4 days/3nights and that was all he could do smh!!!
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