Hotéis perto de Leela Arts Center, Des Plaines

Asma is an amazing staff. Outstanding service and the room is nice and cozy.

This hotel was super clean, really comfortable bed very secure. The lady that check me in was very professional and attentive. The washroom tub was really clean, that’s a plus.I really enjoyed my stay I do plan to come back soon. Thank you

The room was large, neat and clean and very comfortable. The staff are polite and friendly, willing to help guests. It's close to the airport, only a few minutes' drive away, and the location is very good.

The shuttle took half a hour to arrived at the bus terminal. We had called a few times and they told us to wait a little longer because the bus driver was in the way. We arrived at the hotel almost 8:15. It took 30 minutes to check-in. The receptionist gave the wrong hotel card to another person and was triying make room arrangements. We got a little scared because the experience untill there was bad. Because it was late and will not be refundable, we had decided to stay at the hotel. The room was good, it was clean, there was towels and air conditioner was working. I have only two observations: the frigobar was noisy and the smell of cleaning products was too strong. Afterall, the hotel was not too expensive and we took 12 minutes to arrive at O`Hare airport. The checkout was fast and the bus shuttle as well.

Upside was the price of the room and the location. The hotel is on a bus route to O'Hare, and walking distance to the center of Des Plaines. The room was clean and comfortable and quiet. The property as a whole was somewhat worn, with construction on the pool making a mess in the hall, and some services like the elevator problematic. The staff was helpful and friendly. Breakfast was good, except the eggs were a bit runny.

Overall not bad

Great food, great experience, I would definitely recommend this place!

I have to admit, it has been a few years since I stayed at this property. I mainly picked this hotel, as we were between trips and I needed a hotel with coin laundry. First impressions didn't go well. The trainee checking us in was surly, sulky and downright miserable. When I politely asked if there was any possibility of an upgrade, without even looking at her screen, she grunted NO. I then asked if we could get a room on the ground floor, as we had quite a bit of luggage. She then argued that we could get our luggage into an elevator, but she finally relented. It would have been nice if she had told us that we could have easily reached our room if we walked out the door and went around the back, rather than struggling our way through the lobby and pool area. The room was fine, although the bed was rather small, and I had to go back to reception for extra towels. Luckily, Miss Sulky boots had left for the night, and a very nice, older night manager was on duty. I did reveal our check-in experience to him and he was appalled. Breakfast was okay, but it was so much better pre-Covid with more choices. And sadly, the nightly reception has been ”enhanced” away. The hotel is in a great location with lots of restaurants, a Target, etc. But remember to bring your ID, especially if there is an event at the arena. The coin laundry was very cheap and it even takes credit cards. Machines worked well. The shuttle back to the airport was fine.

In the United States hotel, the breakfast is good, the best breakfast in the whole process, better than Marriott. The surrounding is also convenient. The target price is not high, especially after going to Costco.

I have stayed at Four Points on multiple occasions over the last few years before my most recent stay there this past weekend, hence why I booked here for my partner’s and mine’s little weekend getaway to the city. I also booked here knowing they offered gated/secure parking for those not using vehicles on during their stay (I.e. “the park and fly”) When booking I had questioned whether we could park our vehicle on site in the secure area knowing that our time of arrival was going to be far prior to check in time. I got the okay to my parking question when speaking to the front desk, so we booked! Upon arrival, I had to ask the front desk twice for the gate code to the secure parking as our first encounter they only gave us our parking pass but did not include the parking code. We dodged pot holes throughout the general parking area as well as the secure parking area which was less than ideal. Ultimately though we were able to park our vehicle, order our Uber and get to our destination on time. Fast forward a few hours I was able to check into our room on the app, which was nice given we were 45 minutes - an hour away from the hotel for the day. We finally arrived to our room later that evening and we’re able to get our rooms keys and get our things from our vehicle to bring up to the room. Upon re-entering the building from the secure parking area, we both swiped our room keys on the building door to enter to no avail. Prior to turning around and almost walking through the vehicle gate drive through and around the building to the front door, my partner pulled on the building door and came to the realization the door was never locked (big yikes!) so anyone hotel guest or not if able to get into the parking area had unlimited access to the interior of the hotel. That in itself made use feel uneasy. We used the room for solely sleeping in a bed and getting ready/showering for the next day of our trip. We arrived on a Friday and stayed through Monday morning (3 night stay in total). Each and every morning when I woke up, I couldn’t figure out for the life of me why I waking up completely congested and itchy face, eyes, throat, etc. Sunday morning I made a very uncomfortable discovery…. Our entire hotel room was LITTERED with mold growing out of any crevice in the room. The bathroom door frame was completed surrounded by mold growth (see photos) and we found evidence of peeling wallpaper near the patio door with mold growing up the wall where the door/window meets the wall. The only thing I’m allergic to is mold so it all started to add up in why I was feeling so miserable every morning after sleeping here night after night during our stay. In addition to looking for more evidence of this untimely discovery we came across uncovered wires, loose and/or broken outlets in our room (adding to a few more safety hazards of our stay). While the front desk personnel did document my concerns upon checkout, I do not recommend anyone to stay with Four Point