Hotéis em Des Plaines

Asma is an amazing staff. Outstanding service and the room is nice and cozy.

This hotel was super clean, really comfortable bed very secure. The lady that check me in was very professional and attentive. The washroom tub was really clean, that’s a plus.I really enjoyed my stay I do plan to come back soon. Thank you

The room was large, neat and clean and very comfortable. The staff are polite and friendly, willing to help guests. It's close to the airport, only a few minutes' drive away, and the location is very good.

In the United States hotel, the breakfast is good, the best breakfast in the whole process, better than Marriott. The surrounding is also convenient. The target price is not high, especially after going to Costco.

Very close to the airport, there is also a shuttle bus from the airport hotel, which shares a car with the Hyatt next to it. The environment is not bad. It is also a newly built hotel. The air conditioner seems to be unable to open, but the time we went was not very hot. It doesn't matter if the air conditioner is not turned on. If it's summer, you still have to think about it.

Upside was the price of the room and the location. The hotel is on a bus route to O'Hare, and walking distance to the center of Des Plaines. The room was clean and comfortable and quiet. The property as a whole was somewhat worn, with construction on the pool making a mess in the hall, and some services like the elevator problematic. The staff was helpful and friendly. Breakfast was good, except the eggs were a bit runny.

This is located a bit off the beaten path relative to the craziness of Chicago. Parking is a bit better Price that other hotels nearby, it’s $18 per night. I like that they have a dinner menu along with a bar. I would rather eat in when I’m traveling, especially in the winter. Also love that they include my type of food on the menu, like Brussels sprouts and Mediterranean fare. If you like nice fluffy towels in your room, you will surely be disappointed. While they were better that the renaissance O’Hare, they are still rough and just a couple steps up from sandpaper. It’s an older hotel but the upkeep is good. Staff is very friendly.

Best location if you need to return rental car before you fly. Just 3 minutes drive. The hotel facilities have been recently renovated and everything is spot-on! The room has absolutely everything you would ever need, good coffee, appliances, nice lightning, super clean bathroom. Reading chair and working desk. (The only problem is they don't offer water in the room). Nice swimming pool and gym. Downsides: They charge parking, and the check-in staff could be kinder. They interacted with me and other foreign guests in a rather bossy way.

I have stayed at Four Points on multiple occasions over the last few years before my most recent stay there this past weekend, hence why I booked here for my partner’s and mine’s little weekend getaway to the city. I also booked here knowing they offered gated/secure parking for those not using vehicles on during their stay (I.e. “the park and fly”) When booking I had questioned whether we could park our vehicle on site in the secure area knowing that our time of arrival was going to be far prior to check in time. I got the okay to my parking question when speaking to the front desk, so we booked! Upon arrival, I had to ask the front desk twice for the gate code to the secure parking as our first encounter they only gave us our parking pass but did not include the parking code. We dodged pot holes throughout the general parking area as well as the secure parking area which was less than ideal. Ultimately though we were able to park our vehicle, order our Uber and get to our destination on time. Fast forward a few hours I was able to check into our room on the app, which was nice given we were 45 minutes - an hour away from the hotel for the day. We finally arrived to our room later that evening and we’re able to get our rooms keys and get our things from our vehicle to bring up to the room. Upon re-entering the building from the secure parking area, we both swiped our room keys on the building door to enter to no avail. Prior to turning around and almost walking through the vehicle gate drive through and around the building to the front door, my partner pulled on the building door and came to the realization the door was never locked (big yikes!) so anyone hotel guest or not if able to get into the parking area had unlimited access to the interior of the hotel. That in itself made use feel uneasy. We used the room for solely sleeping in a bed and getting ready/showering for the next day of our trip. We arrived on a Friday and stayed through Monday morning (3 night stay in total). Each and every morning when I woke up, I couldn’t figure out for the life of me why I waking up completely congested and itchy face, eyes, throat, etc. Sunday morning I made a very uncomfortable discovery…. Our entire hotel room was LITTERED with mold growing out of any crevice in the room. The bathroom door frame was completed surrounded by mold growth (see photos) and we found evidence of peeling wallpaper near the patio door with mold growing up the wall where the door/window meets the wall. The only thing I’m allergic to is mold so it all started to add up in why I was feeling so miserable every morning after sleeping here night after night during our stay. In addition to looking for more evidence of this untimely discovery we came across uncovered wires, loose and/or broken outlets in our room (adding to a few more safety hazards of our stay). While the front desk personnel did document my concerns upon checkout, I do not recommend anyone to stay with Four Point

1 star is generous, unfortunatley it won't let me give 0. WORST HOTEL EVER, DO NOT BOOK!! Often I see reviews like this and think 'it can't be that bad, it's just a bed to sleep in'.. trust me, it can. Awful from start to finish. RUDE horrible reception staff (female, won't mention name but rhymes with Sia) from check in, non-smoking room STANK of smoke and a musty stale smell. Aeroplanes going overhead every 30 secs (not their fault but impossible to sleep). People smoking ****/arguing outside your door. We asked to move rooms and were told we exceeded the 15min reporting time (this is not stated anywhere and was a blatant lie and how ridiculous that they expect you to get back to reception within 15 mins - we were debating whether we could put up with it but also frantically trying to find somewhere local for dinner before everywhere shut within the hour as we arrived in the vening). Receptionist refused us to move rooms as said they had none available, yet loads on booking.com. Told us to speak to manager and was our own fault for not researching the hotel better (how they could blame us I don't know).. then gave us a fake email and a phone number for reception where manager was not even on shift and it just went back to the miserable girl. Then told us we could move rooms (despite saying they had no spare rooms) only to put us in another smelly one, then finally gave us a better smelling room as a last resort as they refused to refund us (which is just awful) yet there were black hairs all in the bed and we had to sleep fully clothed on top of the sheets and felt sooo dirty and gross!!! We beared two nights there as everything else cost $400+ but I was willing to pay any amount of money to avoid it if they hadn't found us a room that smelt remotely acceptable (which she had clearly just ran around with antibac spray). Please please please do not give these people your money or custom, they are rude, obnoxious, have the worst customer service and I would rather have slept in a dog kennel, outside, in the rain.