Cloud 9 Yunwai Boutique Inn

I was really looking forward to my stay but unfortunately the photos didn’t reflect reality. I paid over 1000 RMB per night and stayed for 5 days, during this time they didn’t clean my room even though I asked. My bin in the bathroom was overflowing and I had to keep asking for clean towels and a toothbrush. The handle for the toilet roll and hand towel fell off the wall. They said that they would provide a pick up and drop off service but this was not included. It was very far from the train station and attractions. Our breakfast was included in the cost but it was not enough food, they only offered bland tasting soup dumplings and fried bread, when we asked for boiled eggs the eggs were not boiled properly. They kept letting the dog in and it would keep jumping up to get our food and bit a hole in my backpack. On one night after hiking all day there was not hot water, I asked for help but didn’t get a response.

The location is far away from main attractions, 40 minutes by taxi. The pictures of the hotel don’t reflect the reality. The hosts lack of proper communication, the food below average, we had to ask for more dishes. One day we didn’t have warm water. The hotel is not worth the money. It’s way too expensive for what it offers. We wouldn’t recommend the place!

This place is dog friendly which is fantastic as I was able to take both my dogs on this trip with me. All good is Chinese style. Breakfast is ok. Dinner is really nice but you must book. The only let down was the coffee…. Take your own! Lovely room, view and pool But make sure you take mosquito repellent. Lovely walks through country side and bamboo Forrest’s just across the road.

Beautiful quiet hotel surrounded by bamboo forest!. Delicious food and caring very helpful staff.

森系民宿的天花板了吧，從位置，服務到設計都很窩心，侘寂風恰到好處體現大自然的美景。山頂泳池太出片啦，夏天還要再來一次。臨走小哥説雲外桐廬店也很美。

民宿環境很好，四周都是綠植，房間設施也很齊全，配有浴缸，出去遊玩累了回來泡個澡就很舒服，民宿管家也非常熱情，服務到位。

有點小清邁的感覺，很不錯，下回去桐廬店體驗，謝謝送的筍🍒🍓🥦🍅

大山裡的環境很棒，民宿所處環境也很棒，小朋友玩的很開心

非常好，整體衞生服務都滿意，停車方便