Amy
25 de fevereiro de 2024
Decided that with an extended overnight layover that I would try to book a hotel for myself and my 4 year old to sleep for a few hours before an early flight. After waiting for over 40 minutes for the shuttle from the airport, I finally arrived at the hotel with my 4 year old sleeping at 11:00pm. However, once we arrived, there was no one manning the hotel. A huge group lined up after me and over 30 minutes goes by with a sign “sorry we stepped away for the moment and will be back shortly”. People began looking for someone that was working behind the desk in the office… no one. Finally a young man walked in from outside apologizing that he was late and that he had told her coworkers he was running behind. The other employee decided that wasn’t their problem and left for home. Crazy town. Then they had already booked their shuttles for the early morning and I had to pay an additional $40 for a Uber. Complete waste of my money all around.
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